88%Would buy again
I picked up the cast iron pan in the sale and it is heavy in the right way. I've used it on the hob and in the oven and the handle stays cool enough. Arrived well wrapped and no chips on the enamel.
Read moreCompared with the other place I've used for years, this is dearer for the same kind of paint and brushes. The order itself was simple enough and the tins came in good condition. The delivery was a bit slow though, it took nearly a week when they said three days.
Read moreI have been a customer of theirs for many years and what keeps me coming back is the reliable service. The first time I ordered a set of bedding, it arrived in a neat box and everything was folded properly. Since then I have bought curtains and a throw, and each order has come exactly as described. The staff on the phone line have always been polite and helpful when I had a question about sizing.
Read moreNeeded a birthday present fast after I forgot until the Thursday before. Ordered on the app at lunch and it turned up the next morning. Quality was decent and the gift wrap was a nice touch.
I picked up the cast iron pan in the sale and it is heavy in the right way. I've used it on the hob and in the oven and the handle stays cool enough. Arrived well wrapped and no chips on the enamel.
Ordered a set of lightbulbs on Monday and they said dispatched Thursday but it didn't turn up until the following Wednesday. The bulbs themselves are fine and the price was a bit better than the big DIY place. Checkout was quick on the app. Tracking didn't update for two days so I had no idea where it was. Would order again but I'd allow a week.
I needed a laptop bag that would actually fit my machine with the charger in the front pocket. Compared three options and this one had the best reviews for padding. Ordered on a Monday and it came Wednesday, which was spot on.
My back was giving me trouble from sitting all day, so I needed a proper chair with lumbar support. Costs were reasonable compared to the showrooms I looked at. Assembly was straightforward and the chair is comfortable.
I've bought the same fleece jacket from them for about four years now, it's become my go to. This latest one came the same as before and the zip still runs smoothly. The returns page could be clearer, I had to hunt for it, but the order itself was fine.
Compared with the other place I've used for years, this is dearer for the same kind of paint and brushes. The order itself was simple enough and the tins came in good condition. The delivery was a bit slow though, it took nearly a week when they said three days.
The site is clear to use and the checkout was quick, which was the first thing I noticed. I ordered a pair of bedside lamps as a first purchase and one arrived with a scuffed base, so I emailed and they sent a replacement but it took about five days to get a reply. The lamps are decent and the price was fair. I'm not sure I'd order a large item again without checking reviews first.
We needed a replacement shower head after ours cracked and didn't want to pay a plumber's rate just for that. This was a fair price for what it is and it fitted in twenty minutes with the bits in the box. Good value and nothing to complain about.
Compared with the trade supplier I was using, the prices here are lower on the same brand of drill bits and the stock levels are reliable. I know the kit well so I checked the specs carefully and they match the listing. Delivery was next day and the bits were sharp.
Really good prices on the trainers and they came in the box with no damage. Only thing was the returns form took a few goes to find on the site, it's hidden under account settings. Sorted it in the end. Would shop here again.
The hoodie was a little different from the photos, the colour is more grey than the blue on screen. Still wearing it though and the fabric is soft. Delivery was quick and the parcel was fine.
Compared to the high street branch I used to go to, this is far quicker and I never have to queue. I have been ordering from them for about six years now and the stock is always where it should be. Packing has always been careful too.
I have been a customer of theirs for many years and what keeps me coming back is the reliable service. The first time I ordered a set of bedding, it arrived in a neat box and everything was folded properly. Since then I have bought curtains and a throw, and each order has come exactly as described. The staff on the phone line have always been polite and helpful when I had a question about sizing.
Honestly this is the one I went with after comparing three other sites for a standing desk. The price was a bit higher than the cheapest option but the build quality looked better. The only thing was the box took a while to arrive, about four days.
I can say without hesitation that this is the best place I have bought from for garden furniture. The order was placed on a Tuesday and it was delivered the following Monday, with the cushions packed separately as I had asked. Everything was in order when I checked it over, and I would be glad to order again.
I've used a lot of knives in restaurant kitchens so I know what a decent blade feels like. These hold an edge well for the price and the balance is good in the hand. Only niggle is the handles could be a touch grippier when wet.
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Wasserstein sells lighting, rugs, cushions and decorative accessories for people furnishing and styling their homes. Its products are sold directly to UK customers, who browse the range online and have items delivered to their door.
The company operates as a digital-first business, with its catalogue and customer service handled through its website. Its customer base includes homeowners and renters looking for contemporary interior pieces to update their living spaces.
