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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

A little slow to arrive

This was my first purchase from Tuggs, a set of drawer liners for the spare room. The order page was clear and I liked seeing the total before I paid. The delivery took longer than the estimate, nearly a week, which was a bit disappointing. Once they arrived they were just as described.

Christine M.
1 person found this helpful

Better than the shop in town

I used to buy my kitchen towels and cleaning bits from the shop in town, but it's a long walk now. Tuggs was a good deal less for the same brands and they came quickly. Simple enough to order from. I'm pleased with them.

Gillian L.
0 people found this helpful

Needed it for the new flat

We needed a bit of extra storage for the new flat and I'd been using Tuggs for years for bits and bobs so went straight to them again. Ordered on a Sunday night and it turned up the Wednesday, which was fine. The shelving unit went together with the instructions they include, mostly without swearing. Only thing is the box was a bit bashed on one corner but nothing inside was damaged.

Sam E.
6 people found this helpful

Needed a spare for the car

I needed a spare set of wiper blades before the winter started and wanted something that would fit without a fuss. I compared a few places and Tuggs came out ahead on price with the fitting guide included. Ordered on the Tuesday and they arrived on the Thursday. Fitted them myself in five minutes.

Agnieszka C.
0 people found this helpful

Needed a replacement fast

My old one packed up and I needed a replacement before the weekend. I've been ordering from Tuggs for a good while now so I knew roughly what to expect. Placed the order in the morning and it was with me by the next afternoon. Simple as that.

Jonathan L.
4 people found this helpful

Bought the cable set

I picked up a cable set from Tuggs a while back and I've used it most days since. The cables are a decent length and they've held up well. Checkout took longer than it should have because the address box kept rejecting my postcode. Once it went through the parcel was fine.

Michael S.
1 person found this helpful

Cheaper than the usual supplier

I'd usually buy my bird feed from the local garden centre, but I checked a few online places and Tuggs was noticeably cheaper for the same bags. The ordering was simple and they confirmed everything by email. The sacks arrived in good condition and the feed was fresh. Good value for money as far as I can tell.

Richard S.
1 person found this helpful

tried a few before settling on this

I looked at three or four other sites before settling on Tuggs for my new kettle and toaster set, and I'm glad I did. The price was lower than the rest and the delivery options were clear at checkout. I liked that the order confirmation came through straight away and the tracking worked properly. It arrived well packed with no damage. Very happy with it so far and would order from them again.

Amber W.
0 people found this helpful

sorted quick

Ordered a phone case on Tuesday and it was here by Thursday, which is pretty decent. Checkout was easy enough but I did have to tick a box about marketing emails. The case fits fine. Would get it again.

Oliver J.
3 people found this helpful

Still my first choice after all these years

Tuggs is still the place I go first, and I've been a customer for about eight years now. The site is easy to use and I always know where my order is. Customer service has been helpful whenever I've needed to ask something. Prices are fair for what you get and I've never had a problem worth mentioning.

Danielle C.
1 person found this helpful

needed a cheap spare charger

I needed a spare charger for the work phone and didn't want to pay the full price from the brand's own shop. Tuggs had one for well under what I'd have paid elsewhere, so I went for it. The order went through fine and the charger arrived in a padded envelope. It works, though the cable is a touch shorter than I expected.

Aaron B.
1 person found this helpful

Yeah would order again

Yeah would order again, the site is easy to use and the checkout was quick. Only thing was the delivery took a bit longer than it said, like three days instead of two, but whatever. Stuff arrived fine and nothing was broken.

Megan S.
0 people found this helpful

first time ordering and it was easy

The first thing I noticed was how simple the sign up was, I didn't have to create an account to pay. My order of phone chargers came in two days and they were exactly as pictured. The only small thing is the returns form is a bit fiddly to find on the site, but it's fine once you've got it.

Lauren T.
2 people found this helpful

The replacement cartridges

I bought a pack of replacement cartridges for my printer through Tuggs and they arrived quicker than I expected. The order page was clear and I could see exactly what I was paying before I confirmed. Everything worked first time, which is all I ask for from something like this. I'll be ordering the next batch from them when the time comes.

Alan T.
1 person found this helpful

Not quite the same as the specialist shop

I know this area pretty well and I'd usually buy this kind of thing from a specialist supplier, so I compared them against Tuggs. Tuggs is cheaper, no question. The item was close to the picture but the finish looked a bit different in person, and it took a while before I got a reply when I asked about it. It does the job but I'd probably pay a bit more next time for the proper stuff.

Martin M.
2 people found this helpful

Better than the big department store

I had been buying my gardening gloves and a few household items from the high street shop for years, but the prices have crept up rather a lot. I found Tuggs did the same thing for considerably less, and the ordering was simple enough, though I did have to create an account first which I wasn't keen on. The items arrived well packed and as described. I shan't go back to the shop, I think.

Maureen S.
1 person found this helpful

Ordered the tool set again

I've bought a tool set from Tuggs twice now and it's the same good quality both times. Ordering takes a couple of minutes. Delivery has always been on time. Nothing more to say really.

David B.
1 person found this helpful

the speedy tracking

Honestly the tracking was what got me, it was so detailed. Ordered a hair straightener on a Friday and it was here Monday. The checkout was quick, I didn't even have to make an account. Would get stuff from them again.

Kasia P.
2 people found this helpful

ordered the storage boxes on a Monday

The storage boxes I ordered on a Monday turned up the following Wednesday, which I thought very prompt. The lids fit snugly and the cardboard is sturdier than I expected for the price. I did have a small query about the dimensions, and the customer service team replied to my email the same afternoon, which I did appreciate. I'd happily order from them again, and I've already mentioned them to my sister.

Helen P.
2 people found this helpful

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About Tuggs

uk. The website is the company's main point of contact with customers and is where its range is presented and ordered. Details of its product range and delivery arrangements are set out on the site itself.

Customers shop with Tuggs through its website, and reviews from people who have ordered from the company can be read and written on this page.

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Online shopping | Pet shops

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