95%Would buy again
I've had the loose leaf breakfast tea from them every month for about six years now. Last order I noticed the packet looked the same as always, which I like. Delivery has been on time every single time, and the customer service person who sorted an old order for me was kind and quick.
Read moreNeeded a new phone charger so I went to sign up and the verification code took ages to come through. Then the basket kept dropping my item and I had to add it again. Eventually got it, but I wouldn't rate the checkout much.
Read moreHonestly this is a good buy for a desk lamp, I paid less than I expected and it works well. I'd ordered from them before for a bit of stationery so I knew what to expect. The lamp came in a box with no damage and the light is bright enough for late night uni work. The only thing I'd say is the cable is a bit short, but for the price I'm not bothered. Would sort it again.
Read moreCompared with ordering direct from the big chain, this was a bit quicker to find what I wanted. First order though, so I was a bit nervous about whether it would turn up right. It did, though the delivery took a day longer than the tracking first said. Packaging was decent and the item matched the photos.
Ordered a phone case, it came in a few days but took longer than I thought it would. Got a bit annoyed when no updates came through for a while. Still, it's fine and the case fits.
Compared a few places for a spare drill battery and this one had the best price by a fair margin. The item I got was the right one, though the photo made the connector look a bit different from the real thing. Arrived quickly and the packaging was solid.
Compared it with a shop in town and the price was a fair bit lower on the same kitchen scales. Delivery took well over a week though, and I had to chase them with an email. The scales work well and the value is good.
The main thing I noticed was how long the sign up took, the verification email took about twenty minutes to arrive and I had to check my spam folder. Once I was in, ordering the garden hose fittings was straightforward and the price was fair. Delivery came two days later, which was perfectly reasonable.
The pan came pre seasoned which I liked, though the surface is a bit rougher than the Lodge I had before. I know cast iron well and I'd have liked a bit more detail on the page about the weight. It cooks evenly and the handle stays cool enough.
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The Roost is an online retailer based in the United Kingdom that sells homeware, décor and gifts for the home. Its range covers furniture, lighting, textiles and accessories aimed at people furnishing and refreshing their living spaces. The brand presents itself as a place to find considered pieces with a warm, understated style.
The company operates through its website, where customers browse collections by room and category and order for delivery to their home. Its customers are mainly private individuals looking to decorate their homes, along with those buying gifts for friends and family.
