The Online Clinic

The first thing I noticed was the price was a fair bit higher than the other places I checked, though they did explain the consultation was included. I went through the form and the doctor's follow up came through the app the same afternoon, which was nice. The bit that dragged was getting the payment to go through, it kept timing out and I had to start again.

I'd say the video consultation was well organised and the doctor took a proper history before offering anything. Booking was clear and I didn't have to wait long for a time. The price was a bit more than I'd have paid in person, but I understand the convenience factor. Would happily use it again if I needed to.

Ordered my first prescription after my GP surgery kept putting me off. The sign up took a bit of time because they wanted a photo ID upload, but the process was clear once I got going. Consultation was done over video and the doctor was friendly and didn't rush me. My medication came in a discreet bag within two days, labelled properly. I was impressed with how smoothly the whole thing went for a first go.

Compared to the online pharmacy I normally use, this one felt more clinical in how it asked questions, which I quite liked. Sign up was about the same. The consultation was thorough and the prescription was sent off the same afternoon. My only gripe is the price, it's a bit higher than what I usually pay for the same thing elsewhere.

I needed a repeat prescription for my blood pressure tablets and my surgery was booked up for a fortnight. Signed up here and it was straightforward enough, though the form asks a lot of questions. Consultation was with a nurse practitioner who knew her stuff. Medication arrived by post the next week, which was just what I needed.

What stands out to me after years of using them is how consistent they are. I've had the same kind of appointment and the same reminder emails for ages and nothing has ever changed in a bad way. My prescriptions turn up on the day I expect them to. Customer support answers the phone within a few minutes when I call.

Signed up for an online repeat prescription service and the app kept logging me out before I could finish the form. I had to start again twice which was a pain. Once I got through it the doctor was sound and the medication turned up in two days. Not the smoothest but it got me sorted in the end.

They are the service I go back to every time, and I have used them on and off for about six years now. The renewal process hasn't changed much, which I like, as I always know where I am with it. Last month my repeat came through a day early and the pharmacy had it ready for me by lunchtime, so I can't fault them. I'd have stopped using them long ago if the service had slipped, and it hasn't.

First time using an online clinic so I wasn't sure what to expect. The sign up took about ten minutes and the questions were actually quite thorough, more than I thought they'd ask. I had a short video call with a doctor that evening and the prescription was sent to my local pharmacy the next morning. Really happy with how it went.

Honestly the easiest online appointment I've done. Booked on my phone in about five mins, saw a doctor the same day, sorted. No waiting room, no faff. Would use again for sure.

I needed a quick way to get a skin check booked after a mole started looking odd, and my own doctor had a long wait. The online consultation was thorough and the clinician was reassuring without being dismissive. The one thing I'd flag is that the follow up referral letter took about a week to come through, which was slower than I'd have liked. Otherwise the whole thing was easy to deal with.

Ran out of my inhaler on a Sunday and needed a repeat sorted before work. Filled in the form on my phone in the car and had a reply within the hour. Pharmacy collected it the next day, quick and easy.

Needed a test kit fast after a worry about symptoms and didn't fancy waiting for a GP slot. Booked the kit online late one evening and the form was quick to fill in. Got the consultation the next morning and the doctor sorted out what I needed. Kit arrived the day after with clear instructions. Honestly a lot less stress than I expected.

The first thing that struck me was how thorough the questions were, far more than I expected for something done online. I'd been putting off a review of my medication for some months, as I don't much care for the phone. The clinician was courteous and didn't rush me, and the follow-up letter arrived in my inbox the same afternoon, which I thought was very efficient.

Compared it to the walk in place near me and that was quicker. The sign up wanted loads of info and then my account got stuck for two days before anyone looked at it. Sorted in the end but it was a faff and not what I expected.

Compared to just popping into my usual chemist, this took longer than I'd like to get started. Sign up asked for lots of details and I had to dig out my NHS number. Once I was through the consultation was fine and the doctor was thorough. Repeat prescription took a day to show up, which was a bit annoying when I was almost out.

Ordered the three month hair loss course after comparing a few places. Sign up was simple and the online questionnaire was straightforly laid out. The pack arrived discreetly in a plain box within three days. Happy with it so far.

This was my first time using an online service like this and I went for a contraception review through the app. Booking took about ten minutes and I could choose a time that fitted round work. The clinician was calm, asked sensible questions and explained the options without making me feel silly. My prescription was sent to my local pharmacy the same day, and I got a text when it was ready to collect. Really glad I tried it.

Compared with trying to get through to my surgery on the phone, this was far easier. Got a time to suit me and the consultation was good. Prescription came through quickly.

Ordered a repeat for my usual tablets through the site and it was done before I'd finished my tea. The reminder email came a few days before I was due, which saves me remembering. Delivery was next day, tracked, and the box was discreet.