95%Would buy again
Ordered my first prescription after my GP surgery kept putting me off. The sign up took a bit of time because they wanted a photo ID upload, but the process was clear once I got going. Consultation was done over video and the doctor was friendly and didn't rush me. My medication came in a discreet bag within two days, labelled properly. I was impressed with how smoothly the whole thing went for a…
Read moreCompared it to the walk in place near me and that was quicker. The sign up wanted loads of info and then my account got stuck for two days before anyone looked at it. Sorted in the end but it was a faff and not what I expected.
Read moreThis was my first time using an online service like this and I went for a contraception review through the app. Booking took about ten minutes and I could choose a time that fitted round work. The clinician was calm, asked sensible questions and explained the options without making me feel silly. My prescription was sent to my local pharmacy the same day, and I got a text when it was ready to…
Read moreThe first thing I noticed was the price was a fair bit higher than the other places I checked, though they did explain the consultation was included. I went through the form and the doctor's follow up came through the app the same afternoon, which was nice. The bit that dragged was getting the payment to go through, it kept timing out and I had to start again.
Signed up for an online repeat prescription service and the app kept logging me out before I could finish the form. I had to start again twice which was a pain. Once I got through it the doctor was sound and the medication turned up in two days. Not the smoothest but it got me sorted in the end.
Compared to just popping into my usual chemist, this took longer than I'd like to get started. Sign up asked for lots of details and I had to dig out my NHS number. Once I was through the consultation was fine and the doctor was thorough. Repeat prescription took a day to show up, which was a bit annoying when I was almost out.
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The Online Clinic is an online pharmacy and health retailer based in the United Kingdom that sells prescription-free medicines, healthcare products and wellbeing essentials to customers across the country. The business operates through its website, where customers can browse the range by category, place orders and have products delivered to their home address. Its catalogue covers everyday health needs, including over-the-counter remedies, personal care and beauty lines, and supplements.
The site is aimed at adults who prefer to manage routine health purchases from home rather than visiting a high street pharmacy. Customers can find information on individual products alongside their listings, which allows them to compare options before ordering. Reviews of the service and its products are published on this page so that people considering a purchase can read the experiences of others.
Online shopping | Diet & health | Dietary advice | Vitamins & supplements
