Surya Heating

Our hot water cylinder had started leaking and we needed a replacement quickly. I made the booking online and the survey was arranged for the following week, which I thought was reasonable. The engineer explained each part clearly and the job was tidy when he finished. I'm grateful and I'd use them again without any second thoughts.

The first thing I liked was that the booking page showed me exactly what I was paying before I put my details in, which I wasn't expecting from a heating firm. I'd never ordered from them before so I was a bit nervous about the install date. The engineer was booked for the following Tuesday and turned up in the morning as promised. Clear process from start to finish, and the paperwork came through by email straight after.

Bought a radiator kit with thermostatic valves for the spare room. Price was a fair bit under the big DIY chains and the parts all matched the listing. Delivery took a few days longer than they said, but the kit was complete and nothing was missing, so I can't complain much about the value.

Our boiler went on a Friday so I needed someone quick. Booked online, got a text to confirm, and the engineer came Monday morning. Sorted in an afternoon, job done.

Compared to the last place I used, this was far simpler to order from. The other site kept logging me out halfway through checkout, but here I got through first time and the page showed exactly what I was paying. Parts turned up in good order and the fitter was on time, so I'd happily go back.

Honestly I was expecting them to be cheapest but they were a fair bit dearer than two other places I'd priced up. The order went through okay and the thermostat arrived when they said it would.

We bought a magnetic system filter for the central heating after our engineer advised it. The price was reasonable and the filter arrived well packed with clear fitting notes. It has already cleared a fair amount of sludge, so I'm glad we went ahead with it.

I ordered a new boiler through the site and the price was a bit higher than some places I looked at, but the install was booked straight away. Then the delivery of the unit was pushed back by nearly two weeks and nobody told me until I rang. Once it arrived the engineer was good and it runs well, but the wait was a real pain with the weather turning cold.

Our boiler was overdue a service and the landlord wanted proof before the winter. I looked at a few options before settling on this one. The booking was simple and the engineer turned up on the day with the certificate ready at the end.

I got three quotes before choosing and this one came out well compared with the local installer I had first. The price was lower and the visit was booked for the next available slot rather than weeks later. The engineer was courteous and the work was carried out properly, so I can see why it seemed the sensible choice for us in the end. We're happy with the outcome and the paperwork came through promptly afterwards.

Bought the smart thermostat and it arrived in a day which was quick. The app took ages to pair with the heating though and I had to reset the wifi twice before it would connect. Once it was going it works fine and the price was decent for what it does. Just a bit of a faff at the start, but nothing I couldn't sort out.

I would say this was an excellent experience from start to finish. The quote was clear and there were no surprises on the invoice afterwards. The engineer arrived when promised and was patient with my many questions about the controls. I'm very pleased with the new system and I expect it to serve us well for years.

The site felt a lot like going to a local heating shop, with plain pages and clear prices. Compared with the big online retailers it was calmer and I didn't feel pushed to add extras. The parts came quickly and matched the list.

I would say the heating is very good value and I am glad I chose them. The ordering process was straightforward and the team were courteous when I rang with a question, so I did not feel rushed at all.

Honestly the price was the main reason I picked them. Compared to the other quotes, the parts were noticeably cheaper and I didn't have to pay anything extra for delivery. The valves arrived in good order and they fitted perfectly.

Needed a new boiler fast because ours died on a sunday and it was freezing. Ordered through the site in the evening, they rang back first thing and it turned up in two days, fitted and sorted. Really pleased, cheers.

The first thing I noticed was how quickly the confirmation came through after I applied, which I did not expect. Everyone I spoke to was courteous and I'd happily use them again.

Compared with the big name I rang before, this felt much more personal. The woman on the phone talked me through the options without pushing anything on me. The job was done neatly and I was happy with how it all turned out.