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100%Would buy again

Ordering
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This score is based on 20 real reviews

Reviews (20)

Bought a kettle and it's good

I looked at a few places before ordering the kettle here, and this was the one that kept the price down. Arrived quick and the box was undamaged, so no complaints from me at all.

Abigail W.
1 person found this helpful

The nice new bike lock

Bought the bike lock because my old one got cut through last month. It's sturdy and feels properly built, though the key is a bit fiddly to turn at first. Delivery was fast and the price was reasonable for what it does. Not a problem once you get used to it.

Alfie K.
1 person found this helpful

Good value for what you get

Good value for the money, I'd say. I wanted a set of replacement bulbs for the hallway and the price here was lower than the big high street shops by a fair bit. Ordering was simple, the checkout didn't ask me to make an account, and the bulbs turned up in three days. Nothing to grumble about for the price paid.

Ahmed Y.
1 person found this helpful

better than the big supermarket site

Way quicker than the big supermarket site for this. Checkout took about a minute on my phone, no faffing with logins. Fair bit cheaper too on the same kettle. Only downside was the courier left it at the wrong flat but they sorted it.

James F.
3 people found this helpful

needed something for the spare room

Our spare room had turned into a dumping ground and we needed proper shelving to sort it out. Looked at a few places before settling on this lot because the reviews on the product pages were actually useful. Ordered on a Sunday night and it turned up midweek, all the bits were there and the instructions made sense. Took me an evening to put together and it's been solid since.

Scott S.
1 person found this helpful

the packing slip was a help

I found the packing slip with the order number very helpful when I needed to contact them about a small mix up. The order itself went through smoothly and the price was fair. The reply to my email took a couple of days, which was a little slow, but they did put it right in the end.

Janet H.
3 people found this helpful

the order was spot on

I've been looking at a few options for a new mattress topper for months and this was the one I finally went with. Ordering was easy and it arrived when they said it would. Good value for what it is, and it's already helped with my sleep.

Georgia B.
1 person found this helpful

Same as the high street but cheaper

Compared to going into town, ordering here saved me a whole afternoon and the price was the same or lower on everything I wanted. I've been a regular for ages now. The returns form is easy too, I've used it twice without any fuss.

Rebecca T.
1 person found this helpful

Needed a decent desk chair

I was working from home full time and my old kitchen chair was killing my back. I know my way around office furniture so I looked at the specs closely before ordering. This one has the lumbar support and height adjustment I wanted, and it went together without any missing screws. Very happy with it.

Joe L.
1 person found this helpful

The robot vacuum

I purchased the robot vacuum after a bit of research, as it is a fairly large outlay. It arrived well packed and the setup guide was clear enough that I managed it without ringing anyone. It has done a good job on the hallway and the stairs so far.

Laura B.
0 people found this helpful

Needed a new washing machine

Our old machine finally gave up after eleven years and we needed something that wouldn't cost a fortune to run. Found it here for less than the big electrical shops were asking and the delivery slot was free. Bit of a bargain for what we got.

Anthony E.
2 people found this helpful

The wireless charging pad

I bought the wireless charging pad after comparing a few options on other sites. It charges my phone overnight and the cable is a decent length. Didn't have to faff about with the packaging either, it came ready to use.

Shannon W.
1 person found this helpful

Cheaper than the big names

Compared to the big names, this was a fair bit cheaper for the same brand of trainers. Delivery took five days though, which is fine but longer than the site said. Price was the reason I bought, so I can live with it.

Olivia A.
0 people found this helpful

still my first port of call

Brilliant, I've been using them for years and I've never had a bad experience. The order process is simple enough that my daughter could walk me through it on the phone, and when I've needed to ring them they've always been patient and sorted it straight away. I shan't be going anywhere else.

Angela C.
7 people found this helpful

needed a proper drill bit set

I needed a proper set of masonry bits for a job at the weekend, the cheap ones from the DIY shop kept snapping in the brick. I went with a set from here and they've held up well so far. The only small niggle was the delivery took a day longer than the site said, but it was still in time for the weekend.

Kyle S.
1 person found this helpful

Better than the usual big chains

I compared a few sites before ordering and this was the one that didn't charge me extra for a second delivery address. The checkout was quick and I could see exactly when the parcel would turn up, which it did, a day early. Didn't have to chase anyone about it either.

Adam S.
1 person found this helpful

always reliable

Honestly they're the first place I check when I need something for the house. I've ordered from them for about six years and nothing's ever arrived broken or late. The customer service team answered my last query within the hour, which is more than I can say for some.

Ryan P.
1 person found this helpful

The reminder emails

What struck me most was the email reminding me the item I'd saved was back in stock, which I thought was very thoughtful. The site has a clear layout and the order confirmation was easy to follow. I found the whole thing rather pleasant, if I'm honest.

Sheila L.
0 people found this helpful

been ordering from them for ages

Been ordering from them for ages now, and the thing I always notice is how the tracking page updates as the parcel moves through the depot, which is handy when you're waiting on something for a birthday. Last month a replacement lamp arrived two days early, the box was taped up properly and nothing was broken. Saves me a trip to the retail park every time.

Catherine E.
1 person found this helpful

the delivery texts were helpful

The first thing I noticed was the text message telling me the driver was ten minutes away, which was very useful as I had to pop out. The order itself was straightforward and everything I wanted was easy to find. Pricing was fair. The only small thing was the box took a while to open, but the item was perfectly fine.

Nigel T.
1 person found this helpful

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About Snailax

Snailax is an online shop that sells a range of everyday consumer goods to customers across the United Kingdom. The website presents its products by category, allowing shoppers to browse and compare items before placing an order. Orders are placed through the website and are handled entirely online rather than through physical shops.

Customers use the site to buy items for home and personal use, and the company's offering centres on straightforward online ordering. Readers wishing to understand the company's current product lines, delivery arrangements or customer services are best served by visiting the website directly.

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