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94%Would buy again

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This score is based on 17 real reviews

Reviews (17)

bought the sun cream

Ordered a sun cream on Tuesday, arrived Friday which is fine. Bottle was a bit dented in the corner but the seal was fine so no bother. Price was a touch higher than what I found on another site but I was in a rush and didn't want to wait for a delivery from elsewhere.

Tomasz T.
1 person found this helpful

The ordering reminders are handy

Their repeat reminder email turned up right when my tablets were due, which saved me a panic. I set it up through the account and it just works. Good prices on the regular stuff too, and the tracking updates were spot on.

Kerry L.
1 person found this helpful

Compared it with the supermarket

Compared with buying the same vitamins from the supermarket, this is a few pounds more, though I did like not having to lug them home. The site showed stock levels clearly and the order came in two days. It's a small difference for the convenience, so it's fine.

Catherine K.
2 people found this helpful

The inhaler was the right one

Ordered my usual inhaler and the site let me pick the exact device so I didn't mix up the two versions I have had before. It came in a sealed box within a couple of days. I've been a regular for years now and the reorder reminder is useful.

Matthew O.
1 person found this helpful

Needed a support bandage

I needed a knee support after a fall and my daughter suggested I try this site as I was struggling to get out. I did find the ordering a little fiddly at first, but the customer helpline was polite and talked me through the sizing. It arrived within the week and it's helping, so I'm pleased.

Christine G.
2 people found this helpful

tried a few places before this

Why I needed it was simple: my old prescription ran out and I needed the replacement before a long trip. I compared a few online options first, and this one had the clearest stock information and the cheapest delivery for what I needed. The order came through well before I left and the pharmacist's note on my dosage was useful, so I went with it.

Rajesh H.
3 people found this helpful

better than the high street chemist

Compared with the chemist on my high street, this is a bit cheaper for my usual tablets and I don't have to queue. I've been ordering from them for years now. The only small grumble is that the reminder emails arrive a day late sometimes, so I've learned to order a few days earlier than I used to. Otherwise it does the job.

Mark F.
2 people found this helpful

The contact lens solution

I bought the multipurpose contact lens solution in the bigger bottle and it's the same brand I've always used, with the same cap and seal. The order arrived in a padded envelope with no leaks. The checkout asked for my lens prescription details, which felt a bit careful but I suppose that makes sense for lenses.

Shabana C.
1 person found this helpful

Confusing for repeat orders

The first thing I noticed was that repeat orders are hard to find, as the button for them is tucked away under the account page. I have been a customer for a long while and it used to be simpler. My tablets arrived in good time but I had to phone to check a dosage question and the wait on hold was longer than I would have liked.

Carol S.
1 person found this helpful

Cheaper than the chemist

Compared with the chemist in town, this works out a fair bit cheaper for my usual tablets, even after postage. Ordering took about five minutes and the reminders mean I don't forget. Stock is reliable.

Stuart C.
1 person found this helpful

Best value for the vitamins

Got the big tub of vitamins and the price per tablet beat the shops near me, which is why I bought them here. Shipping was free over the threshold and it came quickly. Easy to reorder when I run out.

Emma C.
1 person found this helpful

needed a travel kit

I needed a travel kit for a trip abroad and the travel-size products were what I was after. The order arrived before I had to leave and I was grateful for the careful packing. Everything was in order and I shall certainly use them again.

Jennifer K.
1 person found this helpful

Better than the big chain

Compared with the big chain pharmacy near me, this is cheaper and I can order from my bed. The only thing that annoyed me was a delay at the start because the app kept asking me to verify my email. Delivery was fine after that.

Jake H.
2 people found this helpful

the hearing aid batteries

I ordered the hearing aid batteries, which I always struggle to find locally, and they arrived in a neat little pack with the sizes clearly marked. The delivery was prompt and the instructions were easy to follow. I was quite delighted with the service.

Julie T.
1 person found this helpful

Really good for vitamins

Honestly really good, would order again. Got my vitamin D and a magnesium spray and it all came quick. The checkout was easy on my phone and I liked that it showed you the price before you put stuff in the basket. Packaging was neat and nothing was squashed.

Laura S.
0 people found this helpful

first order and it was fine

Never ordered from here before and I was a bit worried about it being dodgy, but it was all straightforward. I got some hay fever tablets and a nasal spray, the delivery came the next morning and everything was there. The site was clear about what the prescription step involved.

Eleanor S.
2 people found this helpful

needed plasters for a gig

Had a gig on and needed plasters and some pain killers fast. Ordered on the app and it said same day, which was spot on. Got it the next afternoon, handy enough for the price.

Sam D.
1 person found this helpful

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About Shop-Apotheke

Shop-Apotheke is a German online pharmacy and health retailer that sells prescription and over-the-counter medicines, vitamins and supplements, skincare, personal care products and medical supplies. The company operates primarily through its website and app, shipping orders across Europe, and it is known for offering a broad catalogue of pharmacy and beauty products alongside its prescription service.

Its customers include people who prefer to order medicines and everyday health and beauty items from home, as well as those who want access to a wide selection of brands in one place. The business is part of the wider European online pharmacy sector, and it presents its offering in several languages to serve customers across different countries.

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Online shopping | Cosmetics & personal care

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