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88%Would buy again

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This score is based on 16 real reviews

Reviews (16)

Exactly what I was after

The item I ordered is exactly what I was after, and I'm delighted with it. The order was placed without any difficulty and the confirmation came through promptly. Delivery was prompt and well-packed. I shall certainly return the next time I need something.

Sandra M.
0 people found this helpful

Needed cheap school shoes

I needed a pair of school shoes for my son fast before term started, and they were a fair price for what they were. The order went through without any bother and I used a code I found online which worked. Shoes fit well and the quality seems decent for the money. Good value.

Stephanie H.
0 people found this helpful

new trainers ordered on the bus

Ordered a pair of running trainers on the bus this morning, the ones I'd had in my basket for ages. Checkout was quick and the site remembered my details so no typing my address out again. Arrived the next day, fits fine. Good one.

Jordan R.
1 person found this helpful

the packaging was properly careful

The first thing I noticed was how carefully everything was packed, with the item wrapped in tissue and a bit of card around it. I'd never ordered from them before so was a bit unsure what to expect. The checkout was simple enough and the email updates were helpful. Delivery was a day later than the site said, but I'd buy from them again.

James A.
2 people found this helpful

Tried a few places first

I needed a replacement lamp shade and had a look at a few shops before settling here. The order itself was fine but the item arrived with a chip on the edge, and getting a replacement took several emails over about a week. The price was reasonable enough. I'd give them another go but I'd check the item before I signed for it.

Laura J.
1 person found this helpful

better than my old supplier

Compared with the firm I used before, this is much quicker to order from and the prices are about the same. I've been a customer for years now. The last order arrived when they said it would and the packaging was sturdy. Happy to carry on.

Carol M.
1 person found this helpful

needed a decent set of tyre pressure gauges

I needed a proper digital gauge for the car and a couple of spares for the van, and I know my way around this sort of kit. The one I picked was a fair spec for the money. Ordering was smooth and it arrived the next working day. The printed guide was a bit thin, but the gauge itself reads accurately against my garage one.

Piotr F.
3 people found this helpful

my tea order again

I got my usual loose leaf tea, the breakfast blend in the big tin, same as always. Arrived on time and the tin was full to the top. They've been reliable for years.

Karen R.
1 person found this helpful

My usual cafetiere refill

I've been buying the same coffee grounds from them for about six years now, the medium roast in the large bag. It's always the same quality and the bag arrives sealed and fresh. The site has changed a bit over the years and I find it harder to navigate than it used to be. Still, I'll keep ordering from them.

Anthony Y.
6 people found this helpful

Decent enough but slow

Good stuff, the item was what I wanted. Delivery took ages though, nearly a week when they said two to three days. Customer service emailed back after a couple of days. Won't rush to order again.

Ben C.
2 people found this helpful

First order and no complaints

Ordered a gaming chair cushion and it turned up in good nick. Checkout was quick and the delivery text came through on time. Price was about what I expected. Would buy again, cheers.

Bradley T.
1 person found this helpful

my regular tea order

I've been ordering my usual loose leaf tea from them for years now, the breakfast blend in the big tin. It's always the same and the tin arrives sealed and fresh. Sometimes the site is a bit slow to load but the order process works fine. Happy to keep going.

Denise R.
1 person found this helpful

dearer than the other sites

Compared with a couple of other places I checked, this was noticeably dearer for the same item, which I wasn't expecting. I did go ahead as I needed it in a hurry and the site made the order simple. The item arrived well packed and in good order. I'll probably check prices elsewhere first next time, though I'd still buy from them if I was short on time again.

Gordon H.
2 people found this helpful

Cheaper than the usual place

Compared to the big sports shop, this was a bit cheaper for the same trainers. Checkout on the phone was fine, took about a minute. Arrived in two days. Happy with it.

Jacob W.
0 people found this helpful

Better than the big high street site

Compared to the big name site I usually use, this was quicker to find what I wanted. Writing this on the bus so forgive typos. Order went through fine, the price was a bit higher than the others but not by much. Stuff arrived next day which was nice.

Leanne J.
3 people found this helpful

sorted my birthday present

Honestly really good, got my sister a bit of a gift and it turned up quicker than I thought. Easy to check out on my phone and the price was fair. Would order from them again for sure, just wish the sizing info was a bit clearer.

Chloe F.
5 people found this helpful

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About Scotts of Stow

Scotts of Stow is an online retailer based in the Cotswolds town of Stow-on-the-Wold, selling a range of home, garden and lifestyle products through its website. The company stocks items that span interiors, gifts and outdoor living, presenting them as a curated selection rather than a broad general catalogue. Its website is the main point of contact with customers, and orders are handled and shipped from the business rather than through a high street presence.

Customers of Scotts of Stow are shoppers looking for considered pieces for the home and garden, with a particular interest in British-made and traditionally styled goods. The business is known for packaging and presentation, which reflects its origins in the wider Cotswolds retail scene.

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Online shopping | Homeware | Children & baby | Fashion

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