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90%Would buy again

Ordering
Service
Price
Delivery

This score is based on 20 real reviews

Reviews (20)

Better than the other app

Compared to the other app I was using for this, this one is much less fiddly. The booking took about two minutes and I got a confirmation straight away. Only thing I'd have liked is a reminder before the day, but that's a small thing.

Yasmin M.
1 person found this helpful

Needed a proper pair of slippers

I was in need of a warm pair of slippers for the winter, as my old ones had quite worn through. The range was easy to navigate and I found a pair I liked. They arrived promptly and fit very comfortably. I am rather pleased with the purchase.

Karen C.
1 person found this helpful

Bought a phone case, all good

Got a phone case off here last month and it's exactly what the pictures showed, which is always a relief. The order took a bit of time to go through, took about a day to confirm, but after that it was fine. Came in a padded envelope, no damage. Price was okay, not the cheapest I've seen but not bad either. Would probably get another one.

Mason B.
1 person found this helpful

quick signup on my phone

Signed up on my phone during my lunch break and the whole thing took about four minutes, which I didn't expect. Got a confirmation straight away and was able to book my slot for the next day without having to ring anyone. Easy one, would use again.

Emma M.
1 person found this helpful

Bought the kettle

Got the kettle on here last week and it arrived fine. Checkout was quick, just wish the delivery window was narrower, I had to wait in most of the afternoon. Kettle works great though. Box was a bit squashed on one corner but the thing itself was fine.

Sophie S.
1 person found this helpful

easy and cheap enough

Easy to use and the prices are good for what you get. Nothing about it made me stop and think, which is what I wanted. Ordered my first bit and it came quickly.

Samantha B.
3 people found this helpful

Needed a replacement filter

We needed a replacement filter for the extractor fan because the old one had gone grey and was blocking the airflow. Finding the right one was the hard part, but the site let me search by make and it came up straight away. Arrived in two days, fitted it myself with no trouble. Exactly what we needed.

Anthony R.
0 people found this helpful

first order and the box was lovely

First time ordering from them and the first thing I noticed was how carefully everything was packed, with tissue paper and a little card tucked in the top. The site was easy to get around and checkout took about two minutes. My parcel turned up the next working day, which was quicker than I expected. Nothing was damaged and everything matched what I ordered. Will be going back.

Nicola M.
1 person found this helpful

The size guide was very helpful

I was most grateful for the detailed size guide, which saved me from ordering the wrong thing. Having checked it carefully, I found the item fitted just as described. The ordering process was clear and I did not need to telephone anyone. I would happily order from them again.

Tracey W.
0 people found this helpful

Spot on for what I needed

Spot on, this is exactly the sort of replacement part you need when the original is discontinued. Knew the spec I wanted before I went in and the listing matched it. Arrived quickly and well protected.

Matthew A.
2 people found this helpful

a lovely set of towels

I bought a set of bath towels from Sanusq as a first purchase and I am very pleased with them. They arrived well packed, soft and thick, and the colour is just as shown on the page. The checkout was simple enough for someone who is not so keen on computers. I shall be ordering the matching hand towels next.

Karen A.
3 people found this helpful

better than the big chain

Compared to the big chain I usually use, this was a bit cheaper and the stuff came quicker. The app is nicer to use than theirs too, less clicking about. One thing, the returns process took a few steps more than I'd like. Still, for ordinary everyday bits it's been good.

Laura C.
0 people found this helpful

fine but not the cheapest

Sanusq is a decent option but it wasn't the cheapest I found. I had a look at three other sites first and this one came out a bit dearer for the same thing. The ordering was straightforward and the page loaded quickly on my phone. Service was fine when I emailed a question, though it took a day to come back. Would use again if the price matched the others.

Ahmed M.
0 people found this helpful

Not quite as cheap as the other one

Compared to the other site I usually use this one is a few quid dearer on the same brand of charger. Ordering was easy enough and the delivery was quick, but it's not the bargain I was hoping for.

Aaron G.
1 person found this helpful

good shop, would order again

Best thing I can say is that it was simple from start to finish and I'd order from them again. Found the item in a couple of minutes on my phone, checkout was quick and the parcel came the next day. Packaging was tidy and nothing was broken. Didn't need to contact anyone.

Nicola R.
3 people found this helpful

Photos a bit off

I know this stuff pretty well and the photos on the page made the colour look richer than it is in person. Still does the job though. Took a couple of days longer than the estimate.

Laura O.
0 people found this helpful

Ordered the printer ink

Ordered a pack of printer ink here because it was a fair bit cheaper than buying it in the shops. Checkout was quick and it turned up the next day. Good value, nothing else to say really.

Ben W.
2 people found this helpful

Needed new bike lights

Needed a set of front and rear lights for the bike after my old ones packed in on the commute. Found a pair here that cost less than the bike shop wanted. Delivery took a bit longer than the site said but the lights work well.

Steven G.
3 people found this helpful

A regular for years

I needed a new drill battery as the old one was on its last legs, and I have been ordering from this site for years now. Found the right one quickly and it arrived without fuss. Nothing has ever gone wrong with an order and I see no reason to change.

David C.
1 person found this helpful

Cheaper than the usual place

Compared with the big name I normally buy from, this was a fair bit less for the same item. Delivery was free over a certain amount and it turned up in two days. Good value and no complaints.

Janet H.
3 people found this helpful

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About Sanusq

uk. The company sells products to shoppers who prefer to buy from home and have them delivered directly to their door. Its website is the main point of contact for customers placing orders and browsing its range.

Customers use the site to browse products, place orders and manage their purchases online. Sanusq aims to offer a straightforward shopping experience for UK consumers.

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