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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

better than the big chain

I've used the big supermarket delivery for years and this compares quite well, if I'm honest. The website is clearer to navigate and the substitutions were handled sensibly, with a phone call to check first. The bread arrived a little squashed but everything else was in good order. I think I'll be switching a few of my regular items over to them.

Jacqueline H.
1 person found this helpful

Not quite as pictured

I bought a pack of their own brand kitchen roll and it was not quite as pictured on the listing, the sheets are thinner than the photo suggested. Knows the product well enough to say it's fine for everyday use but not for heavy spills. Refund process was simple enough though.

Stephen H.
0 people found this helpful

Needed something for my husband

I needed a regular delivery of his prescription-free supplements since he struggles to get out now, and I was rather relieved to find this service. The reorder reminders are sensible and the staff on the phone line were patient when I had questions about the account. Everything arrived packed well and on the date I asked for. I'm very pleased with it.

Lynne B.
1 person found this helpful

Bought a phone case

Got a phone case from them and it's exactly what I wanted, fits my phone perfectly and the colour matches the pics. Came in a little plastic bag, no fuss. Quick delivery, got it the next day.

Connor P.
1 person found this helpful

sticking with them

They're my first choice now, I've been a customer for about eight years. Reordering the same things takes minutes and the prices have stayed sensible. Staff have always been helpful when I've rung.

Steven B.
1 person found this helpful

Needed a last minute birthday gift

I needed a birthday present for my sister and was in a panic on the Thursday. The gift wrapping option saved me, and it arrived the next morning. The card message came out clearly printed and the box was neat. I was very grateful and she loved it.

Jodie S.
2 people found this helpful

Ordered a weekly food box

I signed up for their weekly food box as a first-time customer and the sign up took about five minutes. The first box arrived on the morning I picked, everything was chilled and the recipe cards were easy to follow. I liked that I could skip a week without phoning anyone. The portions were a bit generous for just me but that's easily fixed in the app.

Kelly P.
2 people found this helpful

First order from them

Found them on a Google search when my usual online grocer had no delivery slots left. The first thing I noticed was how quick the sign up was, I was done in about four minutes and didn't have to dig out loads of details. Ordered a big shop and the substitutions were sensible, which I didn't expect for a first go at the site.

Naomi W.
1 person found this helpful

Took a while to sort a refund

The first thing I noticed was that the item I ordered was listed cheaper than at two other sites I'd looked at, which is why I went with them. Delivery was fine and the parcel was well packed. The only snag was a faulty item which took about a week of emails before the refund went through, but it did get sorted in the end.

Sheila T.
1 person found this helpful

Better than the other one

Compared to the other site I tried this is quicker to check out and the delivery fee is lower. First order though and the returns form was fiddly, I had to ring to get the label. Would still use again.

Thomas M.
5 people found this helpful

Good value for the money

Good value for the money, I'd say they're one of the cheapest places I've checked for household bits this year. I compared the basket against two other sites before ordering and this came out lowest once delivery was added on. Checkout was simple and the order arrived on the day they said it would, so I've no complaints and will be back.

John T.
1 person found this helpful

way quicker than the supermarket

Compared to queuing at the supermarket on a Saturday this is so much quicker. Booked a slot on my phone during my lunch break, took about two minutes. Driver was on time and my bag of shopping was all there. Great.

Thomas L.
1 person found this helpful

bought a set of bamboo chopping boards

I bought a set of bamboo chopping boards on a whim and they've been brilliant. The price was lower than the shops I'd seen them in and the packaging was plastic free, which I appreciated. The boards arrived with no splits and the sizes were what I expected from the listing. Good value.

Kasia G.
1 person found this helpful

first order was a good one

Honestly my first order went smoothly and I'd happily use them again. Signed up in a couple of minutes, the checkout was quick and the bits turned up when they said they would.

Arjun S.
1 person found this helpful

Needed a gift for my mum

I needed a gift for my mum's birthday and this was the only place with the candle I wanted in stock. It was a bit more expensive than the usual shop but the box came nicely wrapped and the card arrived in one piece. Honestly took a few days longer than I wanted but it got there in time.

Sana D.
1 person found this helpful

quick and easy

ordered on my phone during lunch lol, the app is dead easy. chose a same day slot and it turned up in the afternoon, driver was nice. prices are fine for what you get, will use again x

Kyle D.
1 person found this helpful

cheaper than the high street

Compared to the high street shop I usually go to this is cheaper for the same brand of storage boxes, and the checkout was quick. The only thing is that the delivery took four days when the site said two, which was a bit annoying. Otherwise the boxes were fine and sturdy.

Leanne F.
1 person found this helpful

Pretty good first order

Honestly my first order was better than I expected, the verdict for me is a solid yes. The delivery came in the window and the driver rang the bell. Bananas were a bit green but that's on me for ordering them late. Good app.

Emeka O.
1 person found this helpful

Needed a replacement filter

My boiler needed a replacement filter in a hurry and I'd used a different site before. This one had the right part listed clearly with the fitting notes, which saved me a trip to the merchant. Checkout was quick and it came the next working day. Know your stuff and the info was spot on.

Emeka F.
0 people found this helpful

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About Shop Rush House

com. The range covers furniture, storage, lighting, bedding and everyday décor for the home, with products grouped by room so that shoppers can browse by the space they are furnishing. The company sells directly to households and sells online only, with orders dispatched for delivery to UK addresses.

Its customers are people furnishing or refreshing a home on a budget who prefer to compare items from a single website. Shop Rush House is best understood as a web shop that concentrates on quick browsing and straightforward ordering rather than on in-store service.

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Online shopping | Homeware

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