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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Better than my usual chemist

Compared to the chemist on my high street, ordering here was far quicker and the search actually let me narrow down by skin type. I've been buying the same SPF for years so I know exactly what I'm looking at. Price was the same as the shop, and the Sunday delivery was a bonus. The product reviews on each item were useful for checking the ingredients.

Stacey W.
1 person found this helpful

A lovely hand cream

I bought the hand cream with the shea butter, which my daughter recommended to me. It arrived promptly and was very nicely packed, and the instructions for use were printed clearly on the tube. I found the process of ordering quite straightforward and the customer service team were most courteous when I rang with a question. I shall certainly order again.

Susan P.
1 person found this helpful

Needed a fast top up

Ran out of conditioner on a Thursday night and needed some for the weekend. Compared a couple of shops and this was the quickest to order from. Arrived Saturday, sorted.

Finley R.
1 person found this helpful

my usual eye cream

I needed a replacement eye cream because my old one was finished and I don't like going without. I've been ordering from them for years and they have never let me down, the reorder history makes it so simple. This time the parcel arrived earlier than expected and the product is exactly the same as before. The price has crept up a little but it's still fair.

Diane P.
1 person found this helpful

better than the big chain

Compared to ordering from the high street chain I usually use, this was much easier to navigate and the filters actually worked. The price was a bit lower on the same bottle of shampoo and delivery was free over the threshold. Took about two days to arrive. Didn't have to queue or drive anywhere, which is the main reason I'll keep buying here.

James B.
3 people found this helpful

The aftershave I wanted

Bought the sandalwood aftershave they stock, which is hard to find in shops near me. The bottle arrived in good nick with the seal intact. Ordering took about two minutes and the site remembered my details. Simple and quick, no complaints.

Harry B.
0 people found this helpful

First order, really impressed with the search

The first thing I noticed was how easy it was to filter by skin type, which saved me scrolling through loads of stuff I'd never buy. I'd been nervous about ordering a face mask from a site I'd never used before but the whole thing was quick and the box turned up the next day, well packed and no fuss. Would order again for sure, I've already got my eye on a serum.

Lisa V.
5 people found this helpful

Quick and easy, would use again

Really good, I'd use them again without thinking twice. Ordered a moisturiser on my lunch break on the app, and it was at my door the next day. Checkout was quick, I didn't have to create an account, and the reorder button saved me typing my address again. Perfect for when you're rushing.

Rebecca J.
1 person found this helpful

needed it for tonight

Needed a new razor and some shower gel for a night out and was on my phone in the car. Found what I wanted, added it to the basket and paid with my card saved, took about two minutes. It came the next morning, which was faster than I expected. Would use again, no faff.

Mohammed J.
1 person found this helpful

the bronzer I'd been after

The bronzer in the warm shade is the one I've been after for months, and it arrived with the colour looking just like the photos. Checkout was smooth, I didn't have to hunt for the code I'd been sent. Delivery came in two days. Nothing to complain about.

Katie P.
2 people found this helpful

Cheap for what it is

Found a moisturiser on offer and it was the cheapest I could see for that size. The discount applied at checkout without me having to do anything. Delivery was free over the threshold and it came in three days. Good for topping up without spending a fortune.

Natalie Y.
0 people found this helpful

The dry shampoo

Got the dry shampoo in the big can because the small one runs out in a week. Ordered it on the app on the bus home. Checkout was quick and it turned up two days later, no dents. Works well.

Ben N.
0 people found this helpful

Good value for the money

Honestly the best value I've found for my usual foundation. The price was lower than the other sites I checked and the discount code worked first time. It came quickly, a few days, and nothing was damaged. I'd go back for the next top-up as it's an easy way to stock up without overspending.

Deborah R.
0 people found this helpful

my go to now

Compared to the department store I used to order from, this is much cheaper for the same brands and the reordering is quicker. I've been ordering my hair products here for about six years and the delivery has always been on time. The only thing I'd change is that the free delivery threshold keeps going up. Still the place I go first.

Lesley M.
3 people found this helpful

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About Planet Beauty

Planet Beauty is an online retailer of beauty products, selling skincare, make-up, fragrance, hair care and bath and body items from a wide selection of established and independent brands. The website is organised by category and brand, with editorial guides and product content that help shoppers compare formulas and find products suited to particular skin types and concerns. The business operates primarily online and ships orders across the United Kingdom, and it also offers gift wrapping and a loyalty scheme for regular customers.

Its customers are mainly adults who buy beauty products for themselves and who look for a single place to browse several brands without visiting multiple shops. The company is known for its range of premium and prestige labels alongside more affordable options, and for its returns process and customer service channels that handle questions about products and orders.

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Online shopping | Cosmetics & personal care

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