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Philip Morris & Son

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89%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

good price for a washer dryer

Looked at a few places and this was the cheapest for the spec I wanted, with delivery and removal of the old one included. The checkout was clear about what was in the price, which I appreciated. Machine has been running a few weeks with no problems and the bill was lower than I expected. For the money it's hard to beat.

Donna C.
1 person found this helpful

Found them after comparing a few

We needed a new fridge freezer quick after the old one started leaking water all over the kitchen floor. I looked at about four or five sites and their price was the lowest for what we wanted, and the ordering was simple enough, you pick the model and the delivery date and that's it. Everything arrived on the day they said and the engineer took the old one away. Good all round.

Lisa O.
1 person found this helpful

not the cheapest in the end

Compared a few sites for a cooker and this one wasn't the cheapest once I'd added the delivery charge. Ordering was clear enough and the product arrived in good condition. The delivery was booked into a long window which was a faff for my working day. Would probably look elsewhere first next time.

Lee G.
1 person found this helpful

delivery was a mess

Ordered a washing machine and the first thing I noticed was the delivery window was all day, nothing more specific. Then the driver turned up at 6pm with no call beforehand and tried to leave it on the doorstep. Had to ring the number three times to get anyone to answer. Machine itself is fine but I'm not happy with how that was handled, took a week to sort out.

Daniel K.
1 person found this helpful

The oven I went for

Went for the built in double oven after looking at a few sites with similar models. Ordering was fine and the installer came on the booked day to fit it in the kitchen. Oven heats evenly and the timer works as it should. Happy with the purchase and the whole process.

Rhys T.
0 people found this helpful

same as always, reliable

Compared with the other big names this was the one I went back to, same as I did for our last cooker. Order was straightforward and the price matched what I'd seen elsewhere. Delivery came on the day and the men were careful on the stairs.

Margaret S.
1 person found this helpful

needed a new washer quick

My washer packed in mid load so I needed a new one asap. Ordered it on the site and it came the next day, quite pleased tbh. Lad who delivered was sound and took the old one away.

Sophie S.
1 person found this helpful

Cheap and cheerful

Needed a new dishwasher because the old one flooded the kitchen floor. Went with them because the total was the lowest I found once delivery was added. Ordering took a few minutes and they gave a clear delivery day. Happy enough for the money.

Richard S.
1 person found this helpful

delivery went smoothly enough

The fridge I ordered came in the right colour and the engineer was courteous when he set it up. One small issue, the box had a dent in the corner but the appliance itself was unmarked. I'd still order from them again.

Anthony R.
0 people found this helpful

needed a cooker urgently

Old cooker died on a Sunday so I needed a new one for Monday tea. Found it on here and ordered in about five mins on my phone. Delivery was next day like they said, lads carried it in no bother.

Harry B.
0 people found this helpful

Cheaper than the big chains

Compared this against the big chain and they were a fair bit more expensive for the same washing machine. Checkout was smooth enough and the delivery came when booked. Took a bit longer to get the confirmation email than I expected though.

Thomas G.
1 person found this helpful

Better than the big supermarket site

I'd only ever used the supermarket for white goods so I tried this instead and it felt far more straightforward. Prices were a bit lower for the same model and the checkout didn't keep logging me out like the other one did. Got a confirmation email with a proper reference number. Will see how the aftercare goes but so far so good.

Poppy E.
0 people found this helpful

Hob works fine

Bought the induction hob last month and it's been fine so far. Only thing is the delivery came a day later than the date on the booking, which was a bit annoying. Otherwise the install was tidy and I've no complaints about the product.

Kevin C.
3 people found this helpful

Better than my last supplier

Last time I bought a dryer from a high street chain and the process dragged on for weeks. This time I ordered online and had the dryer within a week, which was a big improvement. They sent updates by email at each stage so I always knew where things were. Will be going back to them for the next purchase.

Jennifer B.
1 person found this helpful

Delivery was a little slow

I did order from the company and the product is perfectly satisfactory. The delivery did take longer than I was told, which was a nuisance as I had to wait in for an extra day. Staff on the phone were helpful once I got through to them. Price was fair for what I received.

Karen R.
1 person found this helpful

sorted my fridge, mostly

Ordered the fridge freezer I'd had my eye on for ages. Went through the app easily while I was on the bus and got a delivery slot within a few days. The driver knocked a bit later than the window and I had to message the chat twice before anyone replied. Fridge is brilliant though.

Katie W.
3 people found this helpful

My dishwasher from them

Bought a dishwasher from them back when we moved house and it's still going strong. Ordered it online, they booked the install with our plumber and the engineer knew exactly what he was doing. Had a small issue with a door seal after a year and they sorted a replacement part within days without fuss. We've bought from them three times now.

Tracey J.
0 people found this helpful

the delivery text was spot on

Got a text with a one hour window which was dead handy. Driver was on time and the fridge was in the kitchen in ten mins. Bit of a faff getting the old one out but they took it away. Would use again no bother, cheers.

Emeka S.
2 people found this helpful

quick and no fuss

Compared three or four places before going with them and this was the easiest to order from. Checkout was quick and the price matched what I'd seen elsewhere. Would use them again.

Anthony J.
4 people found this helpful

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About Philip Morris & Son

uk. The company sells products through its online store and is known for offering a direct purchasing route for customers who prefer to shop from home. Its customers are individual consumers in the United Kingdom who buy goods from the site for delivery to their home address.

The business operates as a web shop, with orders placed on the website and fulfilled for delivery across the United Kingdom. Customers can read more about the company and its range on the official site, where the product information and terms of purchase are set out.

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Online shopping | Homeware

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