Olivia's

What stands out to me is how consistent they are, I've been ordering from them for about eleven years now. Same easy checkout, same friendly emails when something's on its way. Never had a problem I couldn't sort out.

Compared to the high street shop nearby, the range here is much wider and the prices are about the same. I know my way around this sort of kit so I can tell the difference in build quality, and this held up well.

Got a phone case from here and it's pretty good. Fits my phone properly and the colour is nice. Arrived quick. Only thing is the return form was a faff to find but whatever.

Didn't expect the gift wrap to be included for free but it was, and the card came in a little envelope. Ordered a pair of bedside lamps as a housewarming present for my sister and the tracking was spot on, arrived the next working day. Only thing was the checkout asked me to create an account before I could pay as a guest, which was a bit annoying when I was in a hurry. Would order again though.

Honestly pretty happy with the hoodie I got, it fits well and the material feels decent for the price. Took a bit longer than I thought to dispatch though, about five working days, and the tracking didn't update until the day it arrived. Checkout was simple enough and I had no trouble finding my size in the menu. Would probably order again.

I needed a rain jacket for a festival and found this place through a friend. Ordered it on a Thursday and it came the next morning. Quality is better than I expected.

I bought a galvanised garden trug for the allotment, and it's sturdier than I expected for the price. The handles are properly riveted and it's already survived a full season of wet soil. Packed well and arrived without a dent.

My old lamp had died and I wanted something with a warm bulb and a dimmer that actually works smoothly, so I went looking. The one I picked had a clear spec on the page, the wiring felt sturdy, and the dimmer is genuinely smooth from the lowest setting. I have had it on every night since, and the light is exactly what I hoped for in the bedroom.

I've been buying their cushion covers for years and each one has been dependable. The most recent set came as expected and the cotton feels nice. Easy to reorder through my account.

Ordered a desk tidy on my phone during a break and the checkout worked fine. The one thing I noticed was how clear the photos were, made it easy to pick. Arrived in two days. Solid, does the job, would order again.

I looked at three or four places before picking these, and they came out ahead on the size guide and the clear product photos. Delivery was quicker than the others I checked, and the item matched what I saw on the screen. The returns page was easy to find if I ever need it.

My old kettle finally gave up after years of faithful service so I needed a replacement. Ordered it through the site and it's been my daily companion since. Very pleased.

I needed a decent tool bag for van jobs and didn't want to spend a fortune. This one has reinforced seams and enough pockets to keep things sorted. Good value, and it's held up to a few months of daily use.

Went through a few sites before settling on these and they're fine, nothing wrong with the goods. Prices were a touch higher than the big names, though, so I'd check first. Delivery was on time.

The fabric weight is what got me, it's heavier than I expected and holds its shape well after a wash. I know a fair bit about outdoor kit so I was sceptical, but this is solid for the money. Stitching is neat and the zips run smoothly.

Ordered the same wool throw I've had from them for years and it arrived on time, folded neatly in the usual paper. Colour was a touch darker than the photo but still lovely on the sofa. Checkout was quick as always. I've been a customer a long while and they've never let me down, though the delivery charge has crept up a bit lately which I've noticed.

Good value for what you get, and the price is lower than most places I've checked. Delivery took three days which was fine. Packaging was basic but nothing was damaged. Would order again for the bits I need regularly, cheaper than the big chains.

I purchased a reading lamp from the site last month and I am pleased with it. The bulb is warm and the switch is easy to find in the dark. Ordering was straightforward and the confirmation email arrived promptly. The lamp came well wrapped and in good order, and I would be happy to order from them again.

Other sites I've used sent me updates straight away but this one took ages to confirm my order. The item was alright, not quite the same as the other place I compared it to, the stitching felt a bit looser. Support replied after two days, which was slow.

Way better than the other place I usually use, the checkout took about half the time and I didn't get the usual pop ups. Ordered on my phone on the bus and it just worked. Stuff turned up the next day, so yeah, happy with it.