89%Would buy again
Nubia is a smartphone brand owned by ZTE, and it designs and sells mobile phones with a focus on camera performance and gaming features. Its range centres on Android handsets sold under the Nubia name, with several model lines aimed at photography enthusiasts and mobile gamers. The brand sells through its own international website and through selected online and retail partners in a number of markets.
Nubia's customers are people who want flagship-style hardware and a strong camera without paying premium prices from the largest manufacturers. The company supports its devices with software updates and a service network that varies by region, so buyers should check local availability before purchasing.
Top positive review
better value than the big networks
Having used one of the larger networks for many years, I was surprised at how much less I was paying with this provider for what is essentially the same service. I signed up on the website, which was clear and straightforward, and my SIM arrived the next working day. The coverage around my home in the Midlands is perfectly adequate and I have had no dropped calls to speak of, so I am content to…
Read moreTop critical review
Broadband install took ages
I needed a new broadband connection at home as my old line was unreliable, and I was told the engineer would come within ten days. In the end it took almost three weeks and I had to phone twice to chase it. When the line was finally installed the engineer was pleasant and the speed is reasonable, but the delay was very frustrating and I did not receive any update for a week.
Read moreMost detailed review
sim plan with fair data
Went with the 40GB sim only plan on the site as I was new to the network and wanted to try before committing to anything long term. The sim turned up after two days and was easy to activate, but the first top up didn't show in the app until the next morning which was a bit annoying. Data speeds are good and I've not run out yet. Support was helpful when I asked about roaming.
Read moreneeded a backup line
I needed a second line for the business after my main one went down during a storm. Got it sorted through their site in an afternoon. The coverage is decent but the signal drops inside one of our rooms, so I've had to use wifi calling. Still, it does what I needed.
Needed a cheap plan for uni
Needed a cheap plan for uni after my contract ran out and this has been fine. Sim arrived quick and the data is enough for my needs, although I did find the add-on prices a bit steep compared with other sites.
sim plan with fair data
Went with the 40GB sim only plan on the site as I was new to the network and wanted to try before committing to anything long term. The sim turned up after two days and was easy to activate, but the first top up didn't show in the app until the next morning which was a bit annoying. Data speeds are good and I've not run out yet. Support was helpful when I asked about roaming.
still good after all these years
Still with them and still happy, which says something after this many years. The bill is what I expected every month and the app lets me check my usage without ringing anyone. The only thing I'd change is the length of time it takes to get through to a person when there's a problem.
Been with them for years
Been with them for years now and the one thing I keep coming back to is how the monthly bill has barely moved, which is rare. Customer service has always been fine when I've needed them, even if the hold music on the phone line is a bit much. My only gripe is the app keeps asking me to log in again every few days, which gets tedious, but otherwise I've no reason to leave.
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