Astrid and Miyu

The first thing I clocked was the free delivery threshold, which I just about hit with a couple of socks. Ordered on my phone during my lunch break and it was simple enough. The socks are decent quality. Delivery was a day faster than they said. Pretty happy, though I'd have liked a bit more choice in colours.

I needed a present for my flatmate's birthday and didn't have a clue what to get. Ended up buying a candle set off the site and it was actually really nice. Ordered it the night before and it turned up in two days, which was great. The packaging was pretty too. Would definitely use them again for presents.

Got a tote bag from them for uni, it's really nice and sturdy. Only thing was it took a bit longer to arrive than they said, but it turned up in the end.

Bought a dehumidifier for the damp bathroom and the price was about right for the spec. Delivery was a day later than the estimate but no fuss. Didn't have to pay extra for returns and the box was easy to repack, so nothing to complain about really.

I needed a dress in a hurry for my sister's wedding in the spring and I'd left it far too late. The site had a good range and the sizing guide was clear, so I ordered on the Tuesday evening. It arrived on the Thursday, well ahead of the date I'd been given, and it fitted beautifully. I'm very pleased with it and would happily order from them again.

Compared it to ordering from the big high street chain and it was a bit of a letdown. The item was fine but the packaging was flimsy and one corner was squashed. I didn't bother sending it back. Probably wouldn't go out of my way to order again.

I needed a replacement part for my drill and had been struggling to find one locally. Found the right item here and ordered it on the Monday. It arrived the following week and fitted first time. Very pleased with it.

Good value for what you pay, and it did the job. Delivery was quick and the price was lower than the other places I checked. Nothing to complain about really.

Ordered a phone case and it turned up way quicker than from the other site I usually use. The fit is good. Only thing is the returns page was a bit fiddly to find. Still a good buy.

Bought a set of kitchen towels and compared the price with a supermarket website and they were a fair bit more expensive here. The towels themselves are decent enough though. The delivery charge tipped it over for me. I'd probably look elsewhere next time, unless there's a sale on.

I ordered a pair of slippers and they're comfortable and well made. The delivery was a little slower than the estimate on the site, and I had to chase it up with an email. Once it arrived everything was fine. I'd order again but I'd allow a few extra days.

Pretty happy with my order from them, they did what I needed. Took a few extra days to get a reply when I asked about a refund so that was a bit annoying. Would order again though.

Bought a pair of walking boots for a hike up in the Lakes. The sizing chart was spot on and they've held up well on rough ground, so I'd say they earned their keep. Good value compared with the outdoor shops in town. The box arrived sealed and undamaged, which was a relief. Happy with the purchase and the speed of delivery.

I was a bit nervous about buying from a site I'd never heard of before, but I'm really glad I went for it. The order process was simple and the tracking worked. The jumper fits well and the colour is nicer than it looked in the photos. Delivery took a couple of days and I've already got my eye on something else from them.

I bought the navy cardigan I'd been after for months, and it arrived in good time. The material is lovely and soft and it's exactly as shown on the website. The customer service team answered a question about washing within the hour, which I thought was very helpful of them. I'd happily shop with them again.

The first thing I noticed was the reminder email about my abandoned basket, which actually got me to finish my order. The site is easy to scroll through on my phone. I bought a pair of trainers and they came quickly. Nothing went wrong and I'd happily order again.

I'd tried two other sites for a set of bedside lamps before finding this one, and they were a clear step up. The lamps are sturdy and the instructions were easy to follow even for someone like me who isn't handy. Ordering was straightforward and the price was competitive with the rest. The lamps arrived well packed and in good condition. Having compared them with the other shops I'd tried, I'd say this is the one I'll go back to.

Ordered a birthday card and a little bag of sweets for my nan on Tuesday night and it was on the doormat Wednesday morning, which I did not expect at all. Checkout was quick on my phone, no faff with logging in. Would definitely use them again, the app is easy too.

I needed a gift for my husband's retirement at short notice, as the party had been arranged rather suddenly by his colleagues. I was pleased to find the site very easy to navigate, and the gift came beautifully presented with a handwritten card, which I did not expect. The customer service team answered my query about gift wrapping promptly and courteously. I would certainly use them again for a special occasion.

I ordered a solar garden lantern for the path at the back of the house. It arrived in good order and the instructions were clear enough. The lantern has been working well through the autumn evenings. I'm pleased with the purchase and the price was reasonable for what it is.