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Mountain Warehouse

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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

better than my old sleeping bag

Compared to my old bag this is much warmer on the cold nights, I was shivering in the last one. The packing is a bit fiddly though and it doesn't squash down as small as I expected. Delivery was quick and nothing was damaged, so it's a good buy for the price.

Nathan G.
1 person found this helpful

My new running shoes

Got the running shoes for the gym and the first thing I noticed was how light they are, way lighter than my old pair. Ordered them on a Sunday and they came Tuesday, which was class. The sole feels a bit firm at first but it's softened up now.

Hannah H.
1 person found this helpful

Quick and sorted

Got the gloves the same week I ordered them, which I didn't expect. Checkout took me under a minute on my phone. They fit well and the grip is good for cycling in the cold.

Daniel R.
1 person found this helpful

good kit for the money

Buy the basic version for the kids' school trips and it does the job. Price was lower than the big chains and the stitching has held up after three washes. Easy to order, no hidden charges at the end. Will be going back for the winter stuff.

Pauline N.
3 people found this helpful

Good value for the money

Good value, the fleece is decent for the price and I've not seen the same weight anywhere else at that money. It washed fine and kept its shape after a few cycles. Delivery was next day and the box was tidy.

Claire P.
3 people found this helpful

ordered a pair of trail shoes

Would order from them again, the trail shoes arrived in two days and fit well straight out the box. The only niggle is the returns form on the site was fiddly to find and I had to ask the chat twice where it was. Otherwise really easy to use and the tracking updates were spot on.

Gemma C.
2 people found this helpful

first time with the leggings

Got the leggings as my first order from them and they feel nice and soft. They're a bit see through on the lighter colours though. Delivery took a few days and the site was easy to use.

Lily W.
1 person found this helpful

ordered for years now

I needed a new fleece for the allotment and I've been ordering from them for years, so I knew what to expect. The one I got last time is still going strong, so I went with the same range again. The sizing is consistent and the colour holds after washing. It came well packed and on time, and the customer service was helpful when I rang about a size swap.

Jean W.
2 people found this helpful

checkout was quicker than i expected

The checkout was quicker than I expected, I'd put my details in once and it remembered them for the next order. I'd been put off ordering from a new site before but this one was simple to use on my laptop and the page loaded fast. Got a waterproof jacket for the school run and it arrived in two days with a tracking email that actually worked. Happy with it so far.

Amira S.
2 people found this helpful

Not as good as the other one

Honestly the other site I used for this was way better. This hoodie is thin and the stitching on one sleeve already looks off. Delivery was fine, but the hoodie didn't feel worth what I paid next to the brand I usually get.

Emma M.
0 people found this helpful

tried a few before settling

Good thing with this one is it turned out better than I hoped. I looked at three other sites and two different shops before ordering, and the price here was lower for the same spec. The rain cover fits snugly and the pram folds down in seconds, which made the decision easy for me.

Angela M.
1 person found this helpful

Needed a replacement

I needed a replacement cagoule after mine got a tear on a bramble, so I ordered this one in a hurry. It is not quite as waterproof as I'd hoped in a heavy downpour on the moors. The returns process took a bit of back and forth with the site before the money came back, so it was not as straightforward as I'd like.

Jack A.
0 people found this helpful

Needed a decent rucksack

I needed a proper rucksack for the commute and a couple of day hikes, mine had finally split at the strap. This one has plenty of room and the back panel is comfortable enough. The zips are a bit stiff when they're new and the front pocket is smaller than the photo suggested. It does the job though.

Rob C.
0 people found this helpful

Better than the cheap alternative

Compared to the cheap stove I had before this one lights far quicker in the wind and the flame is steady. I've used a few over the years and this is one of the better ones for the money. Packed well and no dents.

Ryan K.
0 people found this helpful

Better than the last place

Way better than the last place I ordered from, which kept messing up my size. This one arrived fine and the jacket fits. Quick checkout too, did it on my phone during my lunch break.

Victoria E.
3 people found this helpful

The head torch I wanted

Got the head torch I'd been after for night runs, the beam is bright and the battery lasts a good few hours. I wanted a slightly lighter one but this is fine for the price. The strap could sit a bit better on my helmet.

Kieran R.
1 person found this helpful

Booked the walk and it all went smooth

Booked a guided walk in the Peak District through the site on a Sunday night and had a confirmation email before I'd finished my tea. The guide met us at the car park on time and the route was just as described. Paid through the site and the refund for the rain date came back in about four days. Nothing to complain about.

Robert D.
7 people found this helpful

proper walking boots

Bought the waterproof walking boots for a wet week in the Lakes. I've worn leather boots for years and these took about two walks to feel right. The grip on the wet rocks is spot on and the lacing holds the ankle nicely, no rubbing at all on the heel.

Stuart S.
0 people found this helpful

needed new waterproofs

Needed new waterproofs for the dog walks as my old pair had let water in for months. These were a fair bit less than some of the big brands I looked at. They are a bit on the thin side so I'll see how they hold up through winter, but they do keep the rain off.

Trevor L.
2 people found this helpful

Delivery took a bit longer than said

Checkout on the app was fine, just tap and go. Ordered a camping chair on Tuesday, they said 2 to 3 days but it came Monday after next. Chair is solid and the price was good. Would still order again.

Stephen E.
0 people found this helpful

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About Mountain Warehouse

Mountain Warehouse is a British retailer of outdoor clothing, footwear, camping equipment and travel accessories, sold through its website and a network of high street stores across the United Kingdom. The range covers hiking and walking gear, waterproof jackets, fleeces, base layers, rucksacks, tents, sleeping bags and family clothing for children, alongside more general leisure and sportswear. Its products are aimed at walkers, campers, families and people who want practical kit for everyday leisure as much as for serious outdoor pursuits.

The company sells online and in shops, and it delivers orders to customers in the UK through its own website, with returns handled through the same channels.

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