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85%Would buy again

Ordering
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This score is based on 20 real reviews

Reviews (20)

needed boots for a wedding

I needed a pair of smart ankle boots in a hurry for a wedding and had never ordered shoes from here before. The sign up asked me to create an account and took a few goes because my email was already registered. Once I got in the checkout was fine but the boots took nearly a week to show up and the returns page was confusing when I wanted to swap a size.

Zainab R.
1 person found this helpful

Needed shoes for a funeral

I needed plain black court shoes for a funeral at short notice and wanted something I could walk in all day. Ordered on Tuesday, they turned up Thursday morning, and they were comfy straight out the box. First time ordering from them so I wasn't sure about sizing but the fit guide was clear enough.

Amy W.
1 person found this helpful

Better than the other place I tried

These are a clear step up from the other place I tried first, the lining is softer and the sole grips better on stairs. I'd never ordered from here before so I wasn't sure what to expect, but ordering was easy and the parcel turned up in two days.

Joe B.
1 person found this helpful

Lovely leather sandals

The leather sandals have a nice soft finish and the straps sit well on my instep. I know good leather when I see it and these are the real thing. Checkout was easy and everything came in good time. Very pleased.

Nadia H.
1 person found this helpful

Sandals arrived quick

The strappy sandals were the first thing I noticed when they arrived, the buckles are a proper metal and not cheap plastic. Quick checkout on my phone. Got them in two days. Fit exactly as the size chart said. Love them.

Abigail P.
0 people found this helpful

Best trainers I've had in years

Best trainers I've had in years, the grip on wet pavement is brilliant. Ordering on the app was quick and I got them in two days. Size was spot on. Would buy again.

Imran G.
1 person found this helpful

black leather loafers that actually fit

Bought a pair of black leather loafers after comparing about four other sites and looking at the reviews on each. These were the only ones that listed a proper width option, which sorted my narrow heels out straight away. Ordering was simple, the size guide was accurate and they arrived in a couple of days. Really happy with them so far and I'd order again.

Charlotte C.
1 person found this helpful

Sizing a bit different from the other place

Sizing runs a bit differently from the other shop I usually use, so I'd check the guide before ordering. These fit better than the ones I got elsewhere and the heel is secure. Checkout was smooth and the parcel arrived quickly.

Amber W.
1 person found this helpful

Trainers came fast but colour looked off

Colour looked a bit more grey than the photos on my phone screen, not terrible but noticeable. Checkout was quick. Delivery was next day which was great. Might be my screen. Sizing fine. Probably keep them.

Matthew J.
1 person found this helpful

Nice boots, bit dear

Really nice ankle boots and they look more expensive than they are, but they're on the pricey side compared to a couple of other places I looked at. I went with these anyway because the leather is lovely and the heel height is comfortable for all day. Checkout was easy and delivery was reasonable, arriving in about four days.

Agnieszka A.
1 person found this helpful

solid pair of brogues, slight price bump

Honestly these are a solid pair of brogues for the money, the leather is decent and the sole feels well made. They're a little pricier than what I usually pay elsewhere for something similar, so that's the only thing I'd flag. Ordering was smooth and the size I picked fitted first time.

Tomasz P.
1 person found this helpful

Running trainers from a shop i'd never tried

Picked up a pair of running trainers after comparing a few sites, and these were the only ones with a clear guide on cushioning. The cushioning is springy without being too soft. Ordered on a Monday and they were at my door by Wednesday. Happy with them so far.

Bradley H.
1 person found this helpful

compared a few places, these were the best value

I compared a few places before buying these boots and the price was a bit higher than some, but the leather felt much better than the cheaper options and I wanted something that would last a winter. The sign up was a bit fiddly because it kept asking me to confirm my postcode. Once I was through checkout was fine and delivery came in four days.

Laura D.
4 people found this helpful

Better than my last place

Better than the last place I used, the fit is more consistent. Ordering was a bit clunky on the app but fine on the laptop. Delivery was a day late. Quality is good.

Kwame W.
1 person found this helpful

Decent boots, sole is stiffer than I expected

The sole is stiffer than I expected for the price, so they'll need a few wears before they feel right. The upper looks good and the lacing is solid. Ordering was simple and delivery was quick.

Liam C.
2 people found this helpful

Fine but a bit overpriced

I've bought shoes from this site before and I know the fit is reliable, so the verdict is that these are fine. They're a little overpriced for what they are, the fabric is thinner than I expected for the money. Ordering was easy and delivery was prompt. I'd probably wait for a sale next time.

Angela S.
1 person found this helpful

better than the high street version

These are a lot sturdier than the pair I got from a high street chain last year, which lost its sole within months. The leather feels thicker and the stitching is neat. Price was a bit higher than the chain but worth it. Delivery came in a standard box and everything was intact.

Stephanie K.
7 people found this helpful

needed a comfy pair for my new job

I started a new job on my feet all day and needed something supportive that still looked smart. A friend recommended this place. The cushioned insole has made a real difference by the end of a shift. Ordering was easy, I used the phone and it saved my details. Everything arrived well packed and on time.

Lesley W.
0 people found this helpful

The wide fit option is the reason I came back

The wide fit option is the detail that made me order, because most sites just list one width and call it a day. These fit my wider forefoot without pinching. I've bought from them several times now and the sizing has been consistent each time. Delivery is always quick and the packaging keeps the shoes in good nick. Easy to recommend to anyone with a tricky foot.

Dean B.
1 person found this helpful

White trainers, love them

got the white low top trainers and they're so comfy already. arrived quick and the box was nice. the app was easy to use to track it too. wearing them everywhere

Megan R.
0 people found this helpful

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About MIM

com. The range covers everyday and occasion styles, including boots, sandals, trainers and smart shoes, with the brand's own designs sitting alongside items from other labels. Customers shop through the website, which lets them filter by style, size and colour before ordering.

Orders are delivered to the address given at checkout, and the site sets out its delivery and returns terms so that customers can see the process before buying. MIM operates as an online business without a network of physical shops, so its service rests on the website, its size information and its customer support channels.

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Online shopping | Homeware | Fashion

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