85%Would buy again
I needed plain black court shoes for a funeral at short notice and wanted something I could walk in all day. Ordered on Tuesday, they turned up Thursday morning, and they were comfy straight out the box. First time ordering from them so I wasn't sure about sizing but the fit guide was clear enough.
Read moreI needed a pair of smart ankle boots in a hurry for a wedding and had never ordered shoes from here before. The sign up asked me to create an account and took a few goes because my email was already registered. Once I got in the checkout was fine but the boots took nearly a week to show up and the returns page was confusing when I wanted to swap a size.
Read moreThe wide fit option is the detail that made me order, because most sites just list one width and call it a day. These fit my wider forefoot without pinching. I've bought from them several times now and the sizing has been consistent each time. Delivery is always quick and the packaging keeps the shoes in good nick. Easy to recommend to anyone with a tricky foot.
Read moreI needed a pair of smart ankle boots in a hurry for a wedding and had never ordered shoes from here before. The sign up asked me to create an account and took a few goes because my email was already registered. Once I got in the checkout was fine but the boots took nearly a week to show up and the returns page was confusing when I wanted to swap a size.
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com. The range covers everyday and occasion styles, including boots, sandals, trainers and smart shoes, with the brand's own designs sitting alongside items from other labels. Customers shop through the website, which lets them filter by style, size and colour before ordering.
Orders are delivered to the address given at checkout, and the site sets out its delivery and returns terms so that customers can see the process before buying. MIM operates as an online business without a network of physical shops, so its service rests on the website, its size information and its customer support channels.
