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88%Would buy again

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This score is based on 17 real reviews

Reviews (17)

The adjustable base

Got the adjustable base with the mattress and it's brilliant for reading in bed. First time buying from them, the checkout was clear. The base arrived in two boxes which was a bit of a faff to carry up.

Abigail K.
1 person found this helpful

The bed came quick

The bed came way quicker than I thought it would, like two days after ordering. Mattress is comfy and I've slept better since moving into the new flat. Got the matching frame too and it went together fine with a mate, took about an hour. Customer chat was useful when I had a question about the sizes, got an answer in a few minutes. Would happily order from here again, no complaints really.

Muhammad P.
0 people found this helpful

Ordered the memory foam topper

Ordered the memory foam topper to go on my old mattress and it's made a real difference to how I sleep. It was good value for what it is and the price was clearly listed without any faff at checkout. Came rolled up in a box, took about an hour to fully expand.

Chloe J.
1 person found this helpful

The free trial sold me

The free trial period was the detail that sold me, since I was nervous about spending a lot on a bed without lying on it first. Signing up for the trial was straightforward and the site told me exactly what to expect. The mattress arrived with the packaging still on and took a bit of unwrapping, but it expanded properly within a few hours. Two nights in and I'm sleeping better than I have in ages, so I've kept it.

Laura S.
1 person found this helpful

the hybrid with the coil core

Went for the hybrid with the pocketed coil core because I'd had a memory foam bed before and wanted a bit more bounce and airflow. The edge support is noticeably better than my last one and I don't roll off when my partner gets in. Delivery was smooth, two guys brought it up and took the old one away, which I didn't expect at all. Really pleased with it.

Katie E.
0 people found this helpful

The bed frame was easy to put together

The bed frame was easy to put together with the instructions and only took me about an hour on my own. The mattress that goes with it is nice and supportive, though the price for the full set was a bit more than I'd hoped. Delivery was on the day they said.

Claire T.
1 person found this helpful

Better than the one from the big chain

This is noticeably better than the one I got from the big chain store a few years back, which went soft within eighteen months. The firmness is about right for me as a heavier sleeper. Price was a little higher than the cheapest options I found but the build feels more solid, so I think it balances out. Delivery was a day later than the slot said, which annoyed me a bit.

Steven B.
3 people found this helpful

Good bed but slow to sort a query

I've bought from them a few times over the years and the mattresses have always been good. This time the delivery date moved twice and nobody told me until I rang up. The mattress itself is comfortable and well made, and the frame was simple to put together. Price was a bit higher than I'd seen elsewhere but I'm happy enough with the bed.

Roger S.
3 people found this helpful

way better than the bed in a box ones

Way better than the bed in a box ones I was looking at on the high street, these actually feel like a proper mattress. Ordered on a Sunday night from my phone, arrived Thursday, no fuss. Sleeping well so far, cheers.

Erin T.
1 person found this helpful

Compared to the chain store

Compared to the chain store down the road this was quicker to order and the price was a bit lower. The mattress is firm, which suits me, though it's a bit firmer than I expected. Delivery was fine but the driver only gave a two hour window.

Ian D.
2 people found this helpful

Very happy with the chosen mattress

Very happy with the mattress we chose, and I've been buying beds for thirty years so I know what I'm talking about. The firmness is exactly as described and the edges hold up well. The one small thing is the packaging took a fair bit of wrestling to get open on the stairs, but the bed itself is worth it.

Sandra V.
1 person found this helpful

needed a firmer bed for my husband

We needed a firmer bed because my husband has been having trouble getting up from the soft one we had. I was a bit nervous ordering online but the info was easy to follow and the firmness options were clear. The mattress is good and he's much happier, though the delivery came with a few days' wait longer than I'd hoped.

Karen H.
1 person found this helpful

Bought the pocket sprung double

Bought the pocket sprung double in the end after going back and forth for a fortnight between that and a memory foam one. The support is spot on for side sleeping and my back has stopped aching in the mornings. Only gripe is the delivery window was a full day wide and I had to take a half day off to wait in. The mattress itself is lovely though, firm but not hard.

Kwame O.
2 people found this helpful

my back was killing me

My back was killing me from my old sofa bed so I needed something proper. Got a medium one and it's so much better, I'm sleeping through now. Cheap to get delivered too.

Sophie P.
6 people found this helpful

Found this more suitable than the department store

I found this considerably more suitable than the offering at the department store, which I had visited with some reluctance. The staff on the phone were patient with my questions about the tension of the springs. The bed has been very comfortable and I am pleased with the purchase.

Deborah T.
1 person found this helpful

Fine but the reply was slow

Did what I needed, the bed is fine and sleeps comfortably. Had a question about whether the frame would fit and it took three days to get a reply, which was a bit long. Otherwise no complaints really.

Peter G.
1 person found this helpful

Needed a new one after the old one sagged

Needed a new one after the old one sagged in the middle and I was getting back pain. Picked a medium firm and it's decent, nothing special, but it does the job. The bed looked a fair bit darker in the photos than it does in real life, which was a bit of a letdown.

Andrew B.
1 person found this helpful

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About Mattress Man

uk. The company's range centres on sleep products for the home, covering different mattress types and support levels so that buyers can match a bed to their sleeping position and budget. Its customers are people replacing or upgrading their bedroom furniture who prefer to research and order from home rather than visit a showroom.

The business sells through its own website, with products delivered to the customer's address rather than collected from a store. Readers considering a purchase can find customer reviews on this page to see how others have judged the products and the buying experience.

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Online shopping | Homeware

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