90%Would buy again
Compared with the catalogue I used to order from, the website is far easier to use and I can see the full range without flicking through pages. I have been a customer for well over twenty years and the quality of the underwear has stayed consistent. Delivery has always been reliable for me.
Read moreI bought a duvet set in a navy shade that looked lovely on the screen. When it arrived the colour was noticeably paler than the photo, almost a greyish blue, and the cover had a small mark on the corner. Customer services replied after two days and offered a refund, but sending the set back took a while to organise. It is a clear disappointment, and I doubt I will be buying bedding from them…
Read moreCompared with the big supermarket chains the prices are higher on a lot of the food and home stuff, so you need to keep an eye out for offers. I bought a set of tea towels and a casserole dish during a promotion and they were fine. The checkout worked fine but the delivery slot I wanted was booked up for the whole week, so I had to pick a less convenient one. Still reasonable value for what you…
Read moreI needed a new bra after my old ones had lost all their support and my usual brand was out of stock. The fitting guide on the site helped a lot, though the cup sizing is a bit different from what I am used to. The bra itself is comfortable and the seams are not digging in. Delivery was a day later than the estimate but otherwise fine.
Picked up my weekly food shop from the store using the app and the bags were all there. One of the bananas was a bit bruised but everything else was fine. Took about ten minutes to order.
I'd been buying my knitwear from the supermarket for years, so I did wonder whether the M&S version would be much better. It is a little dearer, but the wool feels softer and it has held its shape after several washes. The site was clear enough to navigate, though I did find the filters a touch fiddly.
Compared with the big supermarket chains the prices are higher on a lot of the food and home stuff, so you need to keep an eye out for offers. I bought a set of tea towels and a casserole dish during a promotion and they were fine. The checkout worked fine but the delivery slot I wanted was booked up for the whole week, so I had to pick a less convenient one. Still reasonable value for what you get.
Good for a quick top up of basics but the app is slow to load on my phone and it kept logging me out. Ordered a pair of joggers and a hoodie, both came in a couple of days which was fine. Prices are a bit higher than Primark though so I only buy when there's a code going. Would use again for sure when I've got a voucher.
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Marks and Spencer is a British multinational retailer best known for its food halls, clothing and home ranges, sold both in its high street stores and through its website. Its food offer includes ready meals, fresh produce, bakery and its Simply Food range, while its clothing and lingerie lines cover womenswear, menswear, kidswear and homeware. The company operates a large online shop that allows customers to order products for home delivery or click and collect from a store.
Its customer base spans families, professionals and older shoppers across the United Kingdom, many of whom buy both food and clothing from the same brand. Marks and Spencer has built its reputation on quality own-label products, and its Sparks loyalty scheme and financial services arm sit alongside its retail business.
Online shopping | Homeware | Cosmetics & personal care | Children & baby | Electronics | Fashion | Office, hobby & party
