95%Would buy again
Looked at a couple of other places before ordering the bike pump, and this one had the best mix of price and stock. The order was spot on and the pump is well made, with a proper gauge that reads accurately. Delivery was quick and nothing was damaged. Happy with it.
Read moreWe needed a replacement card reader for the shop counter after our old one packed in just before the weekend, so I went looking online. The order went through without any bother but the reader itself took nine days to turn up, which was longer than the site had said, and I did have to chase it through their contact form. It works fine now and the price was reasonable, though I did wonder whether…
Read moreThe engineer turned up in the window they gave me, which the last firm never managed. I'd booked the annual service on the site on a Monday and it was done by the Friday. The price was a bit more than I paid two years ago but they explained the difference in the confirmation email. Paperwork came through by email the same afternoon and I've already put the reminder in for next year.
Read moreGot the desk tidy after looking at three others on different sites, and this one was the cheapest of the lot. It arrived in a box that was a bit bigger than it needed to be, but the tidy itself is solid and fits my drawer. Nothing to moan about really, would get it again.
Honestly a good bit of kit, the hinges feel well made and everything lined up exactly as the photos showed. It's a touch pricier than some of the others I looked at, mind. The sizing info was clear so I had no trouble ordering the right one. Would buy again.
Honestly the quickest I have ever had a problem sorted with an online company. The order arrived the day after they said it would, and when one item was missing the team replied within the hour and sent the missing piece out without fuss. The packaging was tidy and nothing was broken. I would happily go back to them.
I've been ordering from them for about six years now, mostly replacement filters for the boiler and the odd tool. Generally the prices are sharp and the stock is usually there. The one thing I'd flag is that their returns process still feels fiddly, you have to print a label and wait for an email before you can post anything back. Otherwise they're reliable and I keep going back.
Share your own experience to help other customers. Your review is published under your name.
Kijou is an online retailer that sells subscription-style gift and lifestyle boxes shipped directly to customers in the United Kingdom. Its boxes are built around themes that change regularly, and each one is presented as a curated selection of products rather than a single item. The company trades almost entirely through its website, where customers choose a box, set up a subscription or buy one-off, and manage their orders online.
Kijou's customers are mainly people looking for thoughtful gifts or a regular treat for themselves, and the brand positions its boxes as a simple alternative to choosing items individually. Reviews of the business focus on the contents of each box, the packaging and how the subscription is managed, which are the areas the company itself presents as central to its service.
