Skip to content
ReviewAdviser
Forgot password?
Jigsaw logo

100%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

Needed a new pair of trainers

Needed a new pair of trainers as my old ones had split at the side. Took about ten minutes to choose and pay on the app, and they arrived the next morning. They fit well and cost less than I expected. Simple as that.

James A.
0 people found this helpful

Quicker than the other site

Ordered a pair of running shoes here instead of the other place I'd been looking at. Got them two days earlier and the price was a few quid less. The box was fine and the shoes feel good on a run.

Deji J.
1 person found this helpful

Way better than the big high street one

Honestly way better than the one I usually get from the high street shop. Arrived quick, the app let me track it the whole way and the stuff was exactly what I wanted, would order again x

Olivia P.
1 person found this helpful

needed a replacement charger fast

Needed a replacement charger for the work laptop as mine had died and I had a client call the next morning. Found one on the site, ordered at lunchtime and it was in my hands by the next day. Matched the spec exactly and the cable is a decent length. Saved my week, honestly.

Nicola K.
1 person found this helpful

ordered the oak shelving unit

I ordered the oak shelving unit for the spare room back in the spring, and it arrived in good order and well packed. The instructions were clear enough, although I did need a second pair of hands for the top section. Customer service answered my question about a missing bracket within a day, which I appreciated. The price was a little higher than I found elsewhere, but I think the finish is worth it. I'd order from them again.

Gary K.
1 person found this helpful

Needed a birthday present in a hurry

Needed a birthday present for my sister and the shops were rubbish so I went online. Found a nice candle set and it came in two days, wrapped nicely too. Price was fine and the site was easy to use on my phone lol. Would get stuff from here again for sure.

Erin R.
1 person found this helpful

the stitch count on the linen

The stitch count on the linen cross stitch kit is spot on, and the thread colours match the chart exactly. Really pleased with how the pattern is printed too, it's easy to follow even at the corners.

Sandra T.
1 person found this helpful

Needed a new phone case

Needed a new phone case as my old one cracked on the bus, so I ordered one that same evening. The app made it easy to find my model and the price was fine. It took a bit longer than I'd have liked to arrive, nearly a week, but the case fits well and looks decent.

Eleanor M.
0 people found this helpful

the reviews section helped me choose

The reviews section is what made me pick the rain jacket here, since I'd read through a lot of them and the sizing comments were spot on. Compared to two other sites I looked at, this one had more photos from real customers. Price was about the same as the rest and it arrived in three days.

Rhys E.
6 people found this helpful

The sizing on the jeans

The first thing I noticed was how many fit options there are for the jeans, including petite and tall, which the other shops I checked didn't have. Prices were a little higher than the outlet I usually use, and the delivery took four days when the site said two. Once they arrived the fit was great, so I'd order from here again.

Nicola H.
1 person found this helpful

The cordless drill kit

Bought the 18V cordless drill kit after looking at three others. It came with two batteries and a proper case, which the cheaper ones didn't have. Charging is quick and it's handled plenty of decking screws so far. Happy with it.

Jack C.
1 person found this helpful

The bamboo chopping board set

I went for the bamboo chopping board set with the juice groove, which is the exact one I wanted. Boards are thick and feel sturdy, and the oil that came with them is a nice touch. Really happy with it so far.

Amy R.
0 people found this helpful

Quicker than the other place

Looked at two other sites for a gift and this one had the item in stock with next day delivery, which the others didn't. Checkout was quick and I got a confirmation straight away. Would order again.

Amira T.
1 person found this helpful

Smooth from start to finish

Signing up and placing my first order took about five minutes, which surprised me. Everything I needed was easy to find and the basket kept my items saved when I went off to check a size. Delivery was quick and the whole thing felt straightforward.

Thomas G.
0 people found this helpful

never had a problem in years

The fact that my orders still arrive exactly when they say they will after all these years is what keeps me coming back. I've been ordering from them since they were a much smaller operation and the tracking emails have always been spot on. Prices are a touch higher than the big supermarket sites but the returns are simple, I just print the label and drop it at the post office. Ordered my winter slippers from them again last month.

Denise H.
3 people found this helpful

Better than the other sites i tried

Compared with the two other sites I looked at, this one had a much clearer size chart and the filters actually worked. The delivery was a day quicker than the rest and the prices were about the same. Took the guesswork out of buying a new winter coat, which I appreciated.

Adam J.
2 people found this helpful

Decent value for the money

Got a set of four bed sheets here and they're good value for the money. Cheaper than the big chains by a fair bit and the cotton feels solid. Delivery took a couple of days longer than advertised but the price made up for it.

Stephen P.
1 person found this helpful

best of the three i compared

Looked at three sites before picking this one for a new duvet. The range was wider and the tog ratings were laid out clearly, which the others didn't do. Delivery came quickly and the duvet is lovely and warm.

Jodie S.
4 people found this helpful

the bedding arrived a day late

I bought a duvet set in the summer and the order confirmation came through quickly, which was nice. The bedding itself is soft and the colour matches the photos. The only niggle was that delivery was a day later than the date they gave me, though the tracking was clear and they sent an apology email. The price is fair for what you get. I'd buy from them again.

Louise H.
9 people found this helpful

Write a review of Jigsaw

Share your own experience to help other customers. Your review is published under your name.

Rate Jigsaw from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Jigsaw again?

At least 40 characters.

About Jigsaw

Jigsaw is a British fashion and accessories retailer known for clothing, dresses, knitwear and coats designed for women and men. The brand is recognised for a classic, understated style that draws on heritage cutting and natural fabrics such as wool, linen and silk. Jigsaw sells through its own website and a network of stores across the United Kingdom, allowing customers to shop online or in person.

The company offers returns and delivery options through its online store, and it runs a sustainability programme focused on responsibly sourced materials. Its customer base spans a wide age range of people who favour timeless wardrobe staples over fast-changing trends.

Details

Contact information

Categories for Jigsaw

Online shopping | Fashion

Page statistics

Is this your company? Claim this listing