Skip to content
ReviewAdviser
Forgot password?
Ink Factory logo

100%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

compared a few places first

Looked at three other sites before settling on this one, mainly because the price per cartridge was lower than the two big names. The ink itself matches the colour on my photos, which is what I cared about. Shipping was free over a certain amount and it came in a day and a half, so nothing to complain about.

Sana F.
1 person found this helpful

printer died mid essay

Needed new cartridges urgently because my printer ran dry the night before a deadline. Found the right ones on the site, checkout took two minutes and they turned up next morning. Lifesaver, honestly, would order again.

Jordan H.
1 person found this helpful

Cheaper than the big names

Compared to the big brand sites, these came out a bit cheaper, though not by a massive amount once delivery was added. The cartridges worked fine and the colours were what I expected. Delivery took two days which was fine but not quick enough for a last minute job.

Kyle O.
1 person found this helpful

needed a yield refill

Needed a replacement for a high yield cartridge because the printer kept warning me the level was low even after a refill. The one I bought was the right size and printed well. The only small niggle was that the delivery notice arrived a day after the parcel, so I didn't know when to be in.

Jason D.
0 people found this helpful

been ordering from them since 2015

The biggest thing for me is that the cartridges have always matched the codes on my printer without me having to double check. I've been ordering from them since about 2015 and they've never let me down. Last one came in two days.

Christopher D.
3 people found this helpful

bulk refill pack

Bought the multipack of black and colour refills for the home printer. Works out much cheaper per page than buying singles from the supermarket, and the packs were sealed and tidy. Does the job for the kids' homework and the odd letter.

Victoria J.
0 people found this helpful

First order for the printer

Got a black cartridge for my new printer, my first time buying ink online. Checkout was clear and they showed me which model fits which machine, which saved me a lot of guessing. Arrived quickly and the box had everything in it.

Hannah P.
3 people found this helpful

been buying from them ages

I have been a regular with them for a good while now and they remain my first choice for ink. Pricing is fair and the account page keeps my printer details saved so reordering takes seconds. Nothing has gone wrong in years.

Linda G.
0 people found this helpful

printer was out of ink

Had to print my uni forms the day before the deadline and my cartridge had run out. Ordered on my phone during lunch, super quick. Got it the next morning and it works great, no faff at all.

Lauren G.
1 person found this helpful

cartridge for the office printer

Bought a black cartridge for the office printer, which uses a fairly common model. It printed well and the print density was consistent across a long document. The checkout asked me to create an account which was a bit of a faff, and the item came a day later than the tracking suggested.

Gary V.
3 people found this helpful

cheapest of the lot

The price per cartridge was the first thing I saw and it was lower than the two big names I checked. Looked at three other sites before this one. Ordered on a Tuesday and it was on the doormat Thursday.

Hannah H.
1 person found this helpful

Reliable as always

Been ordering from them for years and the ink has always done the job. The only thing that let it down this time was the price, which had crept up a bit compared with a few months back. Still cheaper than the high street, so I'll keep going back.

Ben T.
1 person found this helpful

Have used them for years

They are the best place I have found for ink and I've been ordering from them since about 2015. Prices have stayed sensible and the reorder reminders are handy so I never run out at a bad time. Customer emails have always been polite and sorted out quickly when I had a query about a faulty cartridge.

Margaret T.
2 people found this helpful

needed a backup for the studio

We print a fair bit of client work from our studio, so when our main printer ran low on yellow I needed a reliable supplier fast. The cartridges they sent were the right specification and the colour holds up on proofs. I particularly liked that the product pages list page yield, which helped me work out the cost per print before ordering. Shipping was next day and the box arrived intact. We have now set up a standing order.

Natalie F.
0 people found this helpful

Clear and good value

Perfectly satisfied with the ink I bought for my husband's old printer, which I did not expect to still be sold. The price was reasonable and the instructions in the box were easy enough for me to follow. Delivery came quickly and the package was neatly wrapped. It is good to find a supplier that is straightforward.

Elizabeth Y.
3 people found this helpful

Better than the big chain

Compared to the high street shop I usually use, their cartridges were a fair bit cheaper for the same printer and the ink flowed fine straight out the box. I've been printing a lot of invoices for work and the colour came out sharp. Ordering was quick and I had them within two days.

Craig B.
1 person found this helpful

bit slow to be sure

Compared with the chemist shop down the road, the price was a little better online and I liked the clear pictures of each cartridge. Delivery was slower than I would have liked, about four working days, though it did arrive undamaged. Would still use them again.

Christine D.
4 people found this helpful

Three colour cartridges

Ordered a set of three colour cartridges for my old inkjet, which I was told would still be supported. They fit and print properly, and the quality is perfectly decent for letters and the odd photo. I did find the order confirmation rather fussy with too much information, though I suppose it is useful. Delivery was quick and the packaging was secure.

Alan D.
2 people found this helpful

Perfectly satisfied with the ink

What struck me most was that they still stock ink for my late husband's old printer, which I had assumed would be discontinued years ago. I ordered a black cartridge and it arrived well packed and in good time. The price was sensible and the instructions for fitting it were clear enough that I managed without ringing anyone. I'm very pleased with it.

Jacqueline M.
3 people found this helpful

Write a review of Ink Factory

Share your own experience to help other customers. Your review is published under your name.

Rate Ink Factory from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Ink Factory again?

At least 40 characters.

About Ink Factory

Ink Factory is an online retailer of printer ink and toner cartridges, supplying cartridges for a wide selection of inkjet and laser printers. The website lets customers search by printer model to find compatible cartridges, and it also stocks original manufacturer cartridges alongside its own compatible alternatives. Customers are mainly home users and small offices looking to reduce the cost of replacing printer consumables.

The company sells its products directly through its website and ships orders to addresses across the United Kingdom. Ink Factory is known for its focus on printer consumables rather than printers themselves, and its product pages set out which models each cartridge fits.

Details

Contact information

Categories for Ink Factory

Online shopping | Office, hobby & party

Page statistics

Is this your company? Claim this listing