Skip to content
ReviewAdviser
Forgot password?
Hydaway logo

94%Would buy again

Ordering
Service
Price
Delivery

This score is based on 18 real reviews

Reviews (18)

bought for the family

We needed a bigger supply for the house because the kids go through it fast. Worth it, the bulk option works out cheaper per unit than buying small amounts elsewhere. Delivery was on time and everything was intact. Money well spent for a family of five.

Gareth A.
1 person found this helpful

went with the starter pack

Bought the starter pack after comparing three or four other places, mostly because the price was lower and the reviews looked decent. The contents were laid out properly and everything I needed was there. Took about a week to arrive which was fine, and the tracking updates were accurate. I've used it for a couple of months now and it's been reliable, and the account set up was painless. Glad I didn't just go with the first place I found.

Jonathan N.
1 person found this helpful

Needed a new water heater quick

Our old immersion heater packed in on a Sunday so we needed something sorted fast. Looked at a few places before settling on Hydaway, mainly because the delivery dates looked realistic. Ordering was simple enough and the price was a bit above the cheapest I found but not by much. Only niggle is the confirmation emails came through in bits over the course of the afternoon.

Hannah B.
1 person found this helpful

better than my old supplier

Switching from my old supplier was the best call I made this year. Compared with them, the stock levels here are far more reliable and the product spec matches what I need for the job. Delivery came in a sturdy box with everything accounted for. I know this area well and this is a sound option for the money.

Carl P.
1 person found this helpful

A fair comparison with the rest

I had been using a rival firm for some years, and I thought I would try Hydaway to see how it measured up. In my view the ordering was more straightforward and the customer details were kept neatly on file. The delivery arrived promptly and the item was in good order. It is not quite the cheapest I have seen, but the difference is small and I am content with it. I shall be placing my next order here.

Anne H.
3 people found this helpful

Quick and easy, would use again

Really quick to sort out on my phone, took about five minutes from start to finish. Got the confirmation straight away and the money left my account the same day. No faff at all.

Freya C.
2 people found this helpful

the sample pack

Got the sample pack to try before committing. It was dead easy to order and turned up next day. Enough in there to test a couple of things out. Not much else to say, did the job.

Charlie S.
1 person found this helpful

Knows what they are doing

The first thing I noticed was the spec sheet, which was far more detailed than most sellers bother with. Having worked in this trade for years, I can tell the stock is genuine. The order was packed well and delivery came on the scheduled day. Pricing is competitive for trade quantities.

Kevin P.
1 person found this helpful

Needed it for the holiday

We were heading off on holiday and needed the right kit before we went. Hydaway seemed the best value of the bunch. Took a couple of days longer than I wanted to arrive, but it got here in time.

Katie H.
1 person found this helpful

Good but the wait was long

Booked it quickly on my phone and the app made it easy to pick what I wanted. Only downside was the confirmation email took a while to arrive, maybe a couple of hours. Otherwise sorted and I'd book again.

Connor G.
2 people found this helpful

Reorder button saves time

The reorder button on the account page is the bit I like most, saves me hunting through old emails. Sent it off from my phone on the bus and it was all done in a minute. Delivery took three days which was fine. Only thing is the app logged me out twice when I was trying to check out, so I had to start again.

Grace R.
1 person found this helpful

basic but does the job

Bought the basic option because I needed it in a hurry for a job. Good value compared to the places I checked, and the order arrived with everything I paid for. Delivery was the next day, which was spot on. Simple enough and no nonsense.

Rob R.
2 people found this helpful

the starter kit

Bought the starter kit to see if it was worth moving over from my usual brand. I looked at three other sites first. The kit itself was fine, though it came slightly more expensive than the others once the postage was added. Delivery was quick and the instructions were easy to follow.

Kelly P.
12 people found this helpful

first order a bit of a faff

Compared with the bigger names I usually use, this was a bit more fiddly to get going. I had to make an account and verify my email before I could even look at the prices. Once in, the items were fine and the delivery arrived within the window they gave. Still, the first order took longer than I wanted and I am not sure I would rush back.

Agnieszka O.
3 people found this helpful

hard to fault

Honestly this is the one I would go back to every time. The range is decent and the descriptions match what turns up. Checkout was quick and I got a shipping update the same day. I have been using them for a while now and they have not let me down once.

Jordan B.
3 people found this helpful

better than the firm I was with

I had been using another company for a good few years and I did wonder whether it was worth the bother of switching. Hydaway was noticeably easier to sign up with, and the people on the phone were patient when I had questions about the setup. The paperwork came through quite promptly and everything was clear. I'm pleased I made the move, and I shan't be going back to the old lot.

Julie M.
0 people found this helpful

Needed it urgently

Needed more filters for the printer and the shop nearby was out. Found this site, ordered at lunch, and it came the next morning. Quick and easy, no faff with the checkout. Would use again.

Fatima M.
2 people found this helpful

A sound choice all round

Hydaway is a good firm to deal with, and I say that as someone who does not hand out praise lightly. The order page was clear and the prices were laid out plainly. My delivery arrived when promised, and the item was just as described. I have recommended it to my sister already. Would happily order again.

Anne M.
2 people found this helpful

Write a review of Hydaway

Share your own experience to help other customers. Your review is published under your name.

Rate Hydaway from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Hydaway again?

At least 40 characters.

About Hydaway

com. The company presents its catalogue directly to shoppers online, with orders placed and managed through its own site rather than through a high street presence. Its customers are people who prefer to buy from home and browse a selection of goods in one place.

Details

Contact information

Categories for Hydaway

Online shopping | Sport & outdoor

Page statistics

Is this your company? Claim this listing