GroundLuxe

Ordered a phone stand for my desk on the site. Arrived in two days, works fine, cheap enough. Only thing is the box was a bit squashed but the stand was ok.

Still my first choice, and I've been using them for years. Ordering takes two minutes if you've saved your details and the stock is usually right. Delivery was a day late on my last order but they sent an update and it was fine.

What struck me most was the strap on the carry bag, which is wider and more comfortable than I expected for the price. It is well made and the stitching looks sound. The whole thing was neatly boxed when it arrived.

I checked three sites before going with them for a shower caddy. Their price was in the middle, not the cheapest, which was a bit annoying. The caddy itself did what I needed and the fittings were all there. Delivery took a week though, which was longer than I'd hoped. It's fine, I just wouldn't rush to order from them.

Got the bundle deal on the cleaning set and it worked out cheaper than buying each bit separately. The bottles are a good size and the labels are clear. Delivery came in a sturdy box with no damage. Easy and good value.

Compared with the chemist on the high street where I used to get my cream, this was a far more pleasant experience. The order was put together with care and the little card tucked inside was a kind touch. Everything turned up well wrapped and in good order. I'm grateful, and I shall certainly be ordering from them again.

I needed a birthday gift for my sister-in-law, and rather late in the day I might add. Their site was easy to navigate and the gift wrap option saved me a trip to the shops. It arrived when they said it would and she was delighted with it. Thoroughly sensible service.

I bought a set of drawer organisers for the spare room and the prices were sensible for the quality. The site was clear enough to find what I needed. One small irritation was that the second item came a day after the first, but it was all as described.

Good value, and that's the main reason I keep ordering from them. Prices are lower than the big names for the same brands, checkout is simple, and the delivery was on time both times. Only small gripe is the minimum spend for free postage is a bit high.

I bought the starter kit for my new plants, which was my first order with them. Everything was packed carefully and the instructions were clear. Delivery was on the day they promised, and the compost came in a bag that was easy to carry.

I needed a dependable supplier for the loose leaf tea my husband likes, after the shop in town stopped stocking it. Their ordering process was straightforward, and I appreciated being able to set up a regular delivery. The first box arrived on the date given and the tea smelt as fresh as I could wish. It's been a relief to have them sorted.

Compared with the other two sites I checked, this one was clearly the cheapest for the same grill pan, and that alone made the choice. I'd looked at a couple of specialist kitchen shops first and they were noticeably dearer. Checkout was smooth and it arrived well packed. Happy with it.

My old cable packed up the week before a work trip, so I needed a replacement quickly. I'd compared a couple of other sites first, but this one had the right model in stock and was the cheapest by a bit. The order went through without fuss and it came the next working day. It works perfectly and I've already recommended it to my colleague.

I needed a travel adaptor and a couple of small toiletries in a hurry because my flight was the next morning and I'd forgotten half my kit. Found them on the site, ordered at night, and they turned up before lunch. Price was fine, nothing special, and the adaptor came a bit loose in its plastic tray but it works.

I've been buying the refill packs from them since they first started, and the same one I always get still arrives in the same box every time. Packaging is tidy, the packs are sealed and nothing has ever leaked or gone wrong. Support has always been decent when I've had a question. Honestly I wouldn't go anywhere else for this.

Compared with the rival site I usually check first, this was a clear step down on the order. I'd looked at three places and this one took a while to confirm the stock, and then the item was not quite as pictured. The colour looked different and it felt flimsier than I'd hoped. I ended up sending it back, which was a fiddly process with a form I had to print.

Honestly it's fine for what I needed, which was a spare bracket for the shelf. I'd compared a few places and this was pricier than one of the others. The order itself was easy but it took about five working days to arrive and there was no tracking until the last day.