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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

box was damaged

Quick one, the box was a bit battered when it arrived but the shelf inside was fine. Order went through easily on my phone. Was going to ask for a replacement but it seems ok so far. Delivery took three days which was longer than the site said.

Ashley B.
1 person found this helpful

Bought the cordless drill

Bought the cordless drill kit from them after looking at three other places. The price was a bit lower than the others and it came with the case and two batteries, which the other sites didn't include. Delivery was next day and the box was fine. The charger is a bit slow but otherwise it does the job for my weekend DIY.

Lewis K.
1 person found this helpful

Easy first order

The checkout asked for less than I expected and I was through it in about two minutes. Ordered a phone stand on a whim and it turned up the next day. Happy with it so far, will see how it holds up.

Erin W.
1 person found this helpful

Quick order, slight delay

Quick order on the site, took about a minute. The item came a day later than the estimate but they emailed me to say so. Price is fine. Bit of a niggle but nothing major.

Ryan S.
1 person found this helpful

cheaper than the big sites

Compared with the big sites this was noticeably cheaper for the same food storage containers, and the lids actually fit properly. I looked at four different sets before choosing, and the ones on this site had the clearest measurements listed. The order arrived quickly and nothing was broken. I have since bought a second set for my mum, which tells you how pleased I am with the quality and the price.

Natalie H.
2 people found this helpful

Needed a proper ladder for the loft

I needed a decent loft ladder because the old one had started to wobble badly. The spec matched what I wanted and the ladder has the right rating for home use. The only niggle is the fixings were a bit fiddly to get in, but I got there.

Arjun B.
1 person found this helpful

Needed a new kettle

We needed a new kettle as the old one had finally given up after thirty years. My husband had been putting it off, so I took matters into my own hands and ordered one from them. It arrived well packed and works beautifully. The plug is a sensible design and the water gauge is easy to read. We are very pleased with it.

Elaine M.
1 person found this helpful

replacement printer cartridges

I needed replacement printer cartridges because the old ones had run dry in the middle of a job. I have been buying from them for years and they have always been reliable. Ordered on a Monday and they came on the Wednesday. The ink is genuine and the prints look the same as before. I will keep using them.

Steven B.
0 people found this helpful

good, sturdy, does the job

Good, sturdy and does the job. Ordered a set of storage boxes and they arrived with no damage at all. Bit pricier than some places but I have had them for years now.

Nicola S.
0 people found this helpful

Good value for what we paid

On the whole I would say this was a good experience and I am glad I went with them. The order was straightforward to place and the confirmation came through promptly. The item arrived a day later than the site suggested, which was a little disappointing, though I did not feel it was unreasonable. Customer service were courteous when I got in touch about the timing. The price was fair and I have no real complaints about the quality.

Carol D.
6 people found this helpful

Ordered the garden hose reel

Ordered the garden hose reel after comparing it with two others. This one was the cheapest of the three and had the best reviews on the site. It arrived in good time and assembled without any trouble. It has been out in the rain for a month and is still working well.

Laura S.
3 people found this helpful

bought the mattress topper

Bought the mattress topper for the spare room, which I know quite well as I have a background in soft furnishings. The fill is good quality and the stitching is neat. It is a touch thinner than I would have liked for the price, so I would have gone for the next weight up. Otherwise it is comfortable and the delivery was neatly done.

Vicky B.
1 person found this helpful

the instructions were tiny

The instructions were the first thing I noticed, and they were tiny and hard to follow. The shelf unit itself is decent quality and the parts were all there. It took me a fair bit longer to put together than I expected. Delivery was on time and the box was in good nick.

Simon E.
4 people found this helpful

Didn't expect the tracking to be so good

First time ordering from them and the first thing I clocked was the live tracking, which showed the van turning up within a window of about twenty minutes. It was the same as they said. I was a bit worried about the price but it came in lower than the other sites I checked. Everything turned up on the day and I'd happily order again.

Emma C.
1 person found this helpful

Wanted a proper toaster

I wanted a proper toaster that would last rather than one of the flimsy ones you find everywhere. Ordered this one and it arrived well wrapped. It has been on the worktop for three months now and toasts evenly.

Christine C.
0 people found this helpful

bought the cable organiser

Bought the cable organiser for the desk and it does exactly what I needed. Cheap and cheerful and the price was hard to beat. Arrived in two days with no fuss.

John N.
1 person found this helpful

Looked at a few first

Looked at a few before going for the phone stand. This one was a little more than the cheapest option but it felt sturdier in the pictures. It is solid enough, although the grip rubber is a bit thin.

Jake L.
1 person found this helpful

Cheaper than the big names

Compared to the big high street chains this was a lot cheaper for the same bedside lamp. I was a bit wary ordering from a site I had never heard of but the checkout was quick and the lamp arrived the next working day. Looks exactly like the photos and the bulb was already in. Happy with it.

Alex W.
0 people found this helpful

Way cheaper than the shop

Way cheaper than the shop in town for the same hair straighteners. Ordered on the app on the bus and it was sorted in two minutes. Arrived the next day, all good, no complaints. Would buy again.

Jade H.
0 people found this helpful

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About Giraffe Tools

Giraffe Tools is an online retailer based in the United Kingdom that sells tools and equipment for home, garden and workshop use. uk, where customers browse and order its range of hand tools, power tools and accessories. Its product categories are aimed at both DIY enthusiasts and people who need dependable equipment for everyday practical jobs.

Giraffe Tools presents its catalogue with product descriptions and specifications so that buyers can compare items before ordering. The business delivers orders across the United Kingdom and provides customer support by email for questions about products and orders. Shoppers who want to share their experience of buying from Giraffe Tools can read and write reviews on this page.

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