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100%Would buy again

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This score is based on 19 real reviews

Reviews (19)

needed a new tyre gauge

My old tyre gauge had stopped giving readings I trusted, so I needed a replacement before my MOT. I'd never bought from here before and wasn't sure what to expect. The gauge is accurate against the garage one and it came with a clear guide. The order arrived in two days, packed well, and checkout was simple. Really pleased.

Tyler G.
0 people found this helpful

fair prices but slow to pack

The first thing I noticed was that the prices on the printer ink were a fair bit under what the high street shops were asking, which is why I went with them. The order arrived in three days, which was fine. The bit that annoyed me was the packing slip being wrong, one of the cartridges was the wrong colour and I had to email them and wait two days for a reply before they sorted a replacement.

Paul K.
1 person found this helpful

The bread maker liner

I bought a replacement liner for my bread maker, the one for the paddle that keeps coming loose. It went in first time and the bread has been coming out perfectly since. The description listed the exact fit for my model, which saved me a lot of guesswork. Delivery was quick and it came well wrapped. Worth every penny.

Zoe W.
0 people found this helpful

First order and it worked

I was after a new phone case because my old one cracked and I needed one by the weekend. I had never used the site before so I was a bit unsure about it. Signing up took a minute and the order went through without any problems. The case arrived on Friday, fits well and feels solid. Glad I gave them a go.

Jordan S.
1 person found this helpful

Cheaper than the usual place

Before ordering I checked two other sites and this one was about a tenner cheaper for the same headphones. Delivery took a bit longer than I expected, four days rather than the two they quoted, but the tracking updated fine. The only small thing was the checkout asked me to create an account and I'd have preferred to just pay as a guest.

Alex B.
3 people found this helpful

needed a replacement fast

I needed a replacement charger for my laptop after the old one gave up mid week, and I didn't want to wait ages for a shop to get one in. The listing had the right compatibility info, which I always check first. It arrived the next working day and works perfectly. The only thing is the box was a bit bigger than it needed to be, but that's a small thing.

Sarah B.
1 person found this helpful

Bought the trainer insoles

I bought the running insoles because my heels have been sore on long runs and I wanted something with proper arch support. They fit my trainers without trimming, which I was worried about. Ordering was straightforward and the delivery came in two days. The padding is a little firmer than I expected so it took a couple of runs to get used to, but they're doing the job now.

Alex W.
0 people found this helpful

good spec for the money

The filter housing I bought for my boiler matches the spec in the listing exactly, and the part numbers cross-reference properly, which is what I look for. I've been fitting these for years so I knew what I was checking. The item was well packed, the seal was intact and it fitted first time. Nothing to complain about.

Aisha G.
3 people found this helpful

the dishwasher tablets

I ordered a large box of dishwasher tablets, which cost less than my usual brand per tablet. The box came with a free sample of rinse aid I had not expected. They work well on my cloudy glasses and the price was clearly lower. Ordering took two minutes and delivery was prompt.

Amanda L.
1 person found this helpful

better than the big names

Compared with the big supermarket sites this is far quicker to check out and the prices are often lower. I have been ordering for about six years now and it has never let me down. Nothing to complain about.

Lee H.
1 person found this helpful

The usual good service

Ordered from them for years and this order was no different, which is why I keep coming back. The bedding arrived on time and was exactly the colour I picked. Price was fair for what I paid, and the emails kept me updated. I'd have liked a slightly longer returns window, but otherwise I'm happy.

Diane R.
3 people found this helpful

Way quicker than the other place

Went with this over the other site I usually use, and it was much quicker to get through checkout. Got the order on the Tuesday, which beats the other place by a day. Quick and easy, would use again.

Lauren M.
12 people found this helpful

exactly what I wanted

I am glad to say the cushions I ordered were exactly what I had in mind. The measurements given on the page were accurate, and I have been able to match them to my chairs with no difficulty. Delivery was prompt and the parcel was tidy. I am very content with the purchase.

Judith S.
2 people found this helpful

Nicer than my old supplier

Compared with the firm I used before, the photos here look much closer to what actually turns up. I bought a set of replacement hinges for a cabinet door and they match the originals. Only niggle is that the delivery took four days when the page said two.

Philip V.
0 people found this helpful

Sorted in the end

Honestly the easiest way to get what I needed was to order from here. The price was fair and it arrived when it said it would. My one gripe is the returns form is buried in the account section and I couldn't find it at first. Still, the item was fine and I'd order again.

James W.
0 people found this helpful

Very pleased indeed

I would say this is the best online order I have placed in some years. The site was clear to navigate and I found what I wanted without any fuss. My parcel arrived earlier than the date given, well packed, and everything was exactly as described. I shall certainly be ordering from them again.

Rosemary P.
0 people found this helpful

The desk lamp

I bought the adjustable desk lamp because my old one flickered and gave me headaches on long days at the laptop. The brightness settings are easy to find and the light is even across the desk. It arrived in good condition and was simple to put together with the little instructions included. Price was lower than the places on the high street too.

Jack E.
1 person found this helpful

A pleasant transaction

I was pleased to find the order confirmation arrived within a few minutes of paying. The cushions were packed carefully and the colour was just as shown. I have no complaints at all, and I shall certainly return when I need something further.

Janet G.
1 person found this helpful

needed a gift quickly

Needed a birthday present sorted for my sister and was running out of time. Found a candle set on here, ordered it on my phone during my lunch break. It arrived before the weekend and she loved it. Easy, no fuss.

Eleanor Y.
1 person found this helpful

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About Gatineau

uk. The brand is known for its focus on everyday wardrobe pieces, with collections that are designed in-house and released in regular seasonal drops. Its customers are mainly women who shop online and look for classic, versatile styles at accessible price points.

Gatineau operates as a direct-to-consumer business, so all orders are placed and fulfilled through its own website and delivered to customers across the UK. The company offers returns and exchanges through its online service, and customers can track their orders from the account area of the site.

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