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100%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Cheaper than the usual place

Before ordering I checked two other sites and this one was about a tenner cheaper for the same headphones. Delivery took a bit longer than I expected, four days rather than the two they quoted, but the tracking updated fine. The only small thing was the checkout asked me to create an account and I'd have preferred to just pay as a guest.

Alex B.
2 people found this helpful

needed a replacement fast

I needed a replacement charger for my laptop after the old one gave up mid week, and I didn't want to wait ages for a shop to get one in. The listing had the right compatibility info, which I always check first. It arrived the next working day and works perfectly. The only thing is the box was a bit bigger than it needed to be, but that's a small thing.

Sarah B.
1 person found this helpful

Bought the trainer insoles

I bought the running insoles because my heels have been sore on long runs and I wanted something with proper arch support. They fit my trainers without trimming, which I was worried about. Ordering was straightforward and the delivery came in two days. The padding is a little firmer than I expected so it took a couple of runs to get used to, but they're doing the job now.

Alex W.
0 people found this helpful

The usual good service

Ordered from them for years and this order was no different, which is why I keep coming back. The bedding arrived on time and was exactly the colour I picked. Price was fair for what I paid, and the emails kept me updated. I'd have liked a slightly longer returns window, but otherwise I'm happy.

Diane R.
3 people found this helpful

Nicer than my old supplier

Compared with the firm I used before, the photos here look much closer to what actually turns up. I bought a set of replacement hinges for a cabinet door and they match the originals. Only niggle is that the delivery took four days when the page said two.

Philip V.
0 people found this helpful

Sorted in the end

Honestly the easiest way to get what I needed was to order from here. The price was fair and it arrived when it said it would. My one gripe is the returns form is buried in the account section and I couldn't find it at first. Still, the item was fine and I'd order again.

James W.
0 people found this helpful

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About Gatineau

uk. The brand is known for its focus on everyday wardrobe pieces, with collections that are designed in-house and released in regular seasonal drops. Its customers are mainly women who shop online and look for classic, versatile styles at accessible price points.

Gatineau operates as a direct-to-consumer business, so all orders are placed and fulfilled through its own website and delivered to customers across the UK. The company offers returns and exchanges through its online service, and customers can track their orders from the account area of the site.

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