94%Would buy again
What struck me most was how thoroughly the sizing advice was explained before I placed the order, as I was buying a ring for my granddaughter and had no idea of her size. Someone on the phone talked me through the options patiently and kindly, and the ring fitted her perfectly when it arrived. She was delighted and I was very grateful for the care taken over it.
Read moreThe watch I bought looks fine but the strap is a shade different in person from the photos, a bit darker than I expected. I have been buying watches for years so I know what to look for. The build is solid and the movement feels right, but I did expect the colour to match the listing more closely.
Read moreI have bought from them for years and this time I compared the prices with a well known high street jeweller first, and they came out noticeably cheaper for an equivalent piece. I have had three pieces from them over the years and each one has been well made and arrived when they said it would, so I put that down to them being consistent. I would go back without a second thought.
Read moreThe watch I bought looks fine but the strap is a shade different in person from the photos, a bit darker than I expected. I have been buying watches for years so I know what to look for. The build is solid and the movement feels right, but I did expect the colour to match the listing more closely.
Share your own experience to help other customers. Your review is published under your name.
Ernest Jones is a British jeweller that sells fine jewellery, watches and engagement rings through its website and a network of high street shops across the United Kingdom. Its range spans engagement and wedding rings, diamond and gemstone jewellery, pearls, gold chains and designer watches from a selection of established brands. The company is known for its bridal and gift offering, and its website allows customers to browse collections and buy online or reserve items for collection in store.
Ernest Jones is part of the Signet Jewelers group, and its customers include couples choosing engagement rings, people buying anniversary and birthday gifts, and those looking for everyday fine jewellery. The brand offers in-store consultations and ring sizing services, and it provides customer support for online orders and returns.
