89%Would buy again
Booked the smart meter install through their site and they gave me a two hour window which they actually kept. The engineer was on time, explained the in home display and left the flat tidy. I now get my usage in the app, which is genuinely useful for spotting when the boiler is running longer than it should.
Read moreThe app said I'd be switched in a couple of weeks but it dragged on for nearly six. I had to message them twice to find out where things were, and each reply took a day or so. In the end it went through fine, but the waiting was a pain and I'd expected it to be quicker.
Read moreCompared with the big suppliers I was looking at, the unit rate here is noticeably lower and the standing charge is about the same, so the saving adds up over a year. The sign up was simple enough, though I did have to chase the first direct debit confirmation by email because it didn't arrive. Once that was sorted the account has been easy to live with and the monthly bills are clear about what…
Read moreBooked the smart meter install through their site and they gave me a two hour window which they actually kept. The engineer was on time, explained the in home display and left the flat tidy. I now get my usage in the app, which is genuinely useful for spotting when the boiler is running longer than it should.
Compared to my old supplier they are a clear step up, the bills are easier to follow and there's a proper helpline that answers within minutes. The renewal rate offered was lower than what my previous company was asking for, which is the main reason I stayed. I don't often write reviews but I felt this one deserved a mention.
The installer turned up inside the window and had the smart meter in and working in under two hours. He explained the in home display properly, which I didn't expect, and showed me how to read the daily usage without me having to ask twice.
First time I've used them and I was really pleased with how easy it was to switch. The whole thing from sign up to the first bill went quickly and I had no problems at all. Would definitely recommend them to friends.
I've been a customer since the start and the monthly statements have never once been a surprise. When the fixed term ended they got in touch a good few weeks before with a new option, which saved me chasing them. The app loads quickly and the meter readings are easy to submit. Happy to stay.
I'd just moved into my first flat on my own and the bills were a shock. I looked at about four other companies before picking this one, mainly because the monthly figure was easy to understand. Signing up took maybe ten minutes on my phone and the first bill came through exactly as the quote said it would.
Compared with my old supplier, the bills here are a lot clearer and I don't have to ring anyone to understand a line on them. The app is simple enough for me to check my account without my grandson showing me how. Switching took about a fortnight and nothing went wrong.
Way better than the big names I was with before, the app actually loads and I can see my usage without it timing out. Switching was quick and I didn't have to ring anyone. Feels a bit more modern than the others.
We needed something to bring the heating costs down this winter as my husband's health means the house has to stay warm, and I did not fancy another year of guessing what the bill would be. The signup was straightforward enough and I had a reply to a question within the hour, which I was grateful for. The tariff itself has been fair so far and the monthly figure is much easier to plan around than it was before.
My flat mate and I were getting killed on bills so I went looking for something cheaper. Signed up through the site and the whole thing took under half an hour, including the credit check. The monthly statement arrives in the app the same day they say it will, which is nice. Honestly no complaints so far and I'd happily stick with them.
Switched to them to save a bit on the monthly direct debit and it's cheaper than what I had. Paperwork was minimal, the confirmation email came the same day and the first bill matched the quote. Nothing to shout about, but it does the job at a sensible price.
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Energy Muse is an online retailer based in the United Kingdom that sells energy drinks, sports nutrition and related wellness products. The range centres on ready-to-drink energy beverages alongside supplements aimed at people who train regularly or want a boost during a busy working day. The brand sells through its own website, where orders are placed online and dispatched to customers across the UK.
Its customers are mostly gym-goers, runners and people looking for a convenient alternative to coffee, and the product descriptions focus on ingredients and how each item is intended to be used. Readers who want to share their experience of the products or the ordering process can leave reviews on this page.
