89%Would buy again
Booked the smart meter install through their site and they gave me a two hour window which they actually kept. The engineer was on time, explained the in home display and left the flat tidy. I now get my usage in the app, which is genuinely useful for spotting when the boiler is running longer than it should.
Read moreThe app said I'd be switched in a couple of weeks but it dragged on for nearly six. I had to message them twice to find out where things were, and each reply took a day or so. In the end it went through fine, but the waiting was a pain and I'd expected it to be quicker.
Read moreCompared with the big suppliers I was looking at, the unit rate here is noticeably lower and the standing charge is about the same, so the saving adds up over a year. The sign up was simple enough, though I did have to chase the first direct debit confirmation by email because it didn't arrive. Once that was sorted the account has been easy to live with and the monthly bills are clear about what…
Read moreGood value and the app is decent. Signed up on my phone in like ten minutes and the first direct debit went out fine. Only thing is the chat support took a while to answer once, but it got sorted.
I switched to their fixed green tariff last spring after comparing with three other suppliers. The sign up took about ten minutes and the switch went through without any gap in supply. The unit rate is fair for what you get, though the standing charge is a touch higher than the cheapest option I found, so I'd say it's a fair deal rather than the bargain.
I needed a fixed deal after my last one ended and wanted to lock in a rate before winter, which is why I went looking at this lot. The sign up asked for a few more documents than I expected and I had to upload them twice because the first attempt timed out. Once approved the tariff was live within a couple of days and the rate is competitive for the area.
Compared with the big suppliers I was looking at, the unit rate here is noticeably lower and the standing charge is about the same, so the saving adds up over a year. The sign up was simple enough, though I did have to chase the first direct debit confirmation by email because it didn't arrive. Once that was sorted the account has been easy to live with and the monthly bills are clear about what I'm paying for.
Switched over in March and the whole thing went smoothly with no gap in supply. Took about a week longer than the site said for the first bill to show up though, so I had to chase it once. Otherwise happy with the rate.
I've been with them for a few years now on the same fixed tariff. The renewal letter came about six weeks before the end date, which gave me time to shop around. The rate they offered at renewal was a bit higher than the first deal but still sensible, and the account has stayed simple to manage.
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Energy Muse is an online retailer based in the United Kingdom that sells energy drinks, sports nutrition and related wellness products. The range centres on ready-to-drink energy beverages alongside supplements aimed at people who train regularly or want a boost during a busy working day. The brand sells through its own website, where orders are placed online and dispatched to customers across the UK.
Its customers are mostly gym-goers, runners and people looking for a convenient alternative to coffee, and the product descriptions focus on ingredients and how each item is intended to be used. Readers who want to share their experience of the products or the ordering process can leave reviews on this page.
