Edifier

Needed to sort out a repayment plan quick because my car bill came out of nowhere and the site let me set it up on my phone during my lunch break. Got an answer straight away and the first payment came out on the date I picked. Simple and it did the job.

Signed up in the app last night and the money hit my account this morning, which is faster than I thought it would be. Wasn't sure about the steps at first but it walks you through them. Happy with it so far.

I booked a class through the site first, and it was dead easy, the slots show up clearly and you can pay in a couple of taps. The problem came when I wanted to move it to the following week. The change button is buried under a menu, and when I finally found it the reply from support took three days to come back. In the end I just rebooked it myself, which I'd rather not have had to do.

Ordered my first thing from them last week and it came through fine, but the delivery was a day later than the estimate. The tracking page said dispatched for ages before anything moved. Not the end of the world, just a bit annoying when you're waiting on it.

Compared with the big name I used for years, this is simply a more sensible setup. The sign up was quicker, the pricing is laid out properly and I can see what I'm paying before I commit. I know this area well and most providers bury their fees, so the upfront breakdown here stood out. The account dashboard is clear and I've not had any surprises since I started.

Looked at a few places before picking these and they came out ahead on the ordering side, the form was much less fiddly than the others. The price was in the middle of the pack, not the cheapest but fair enough. Delivery took a couple of days longer than the site said, which is the only reason this isn't a five.

Would use them again, the booking went through and the tickets were in my account within a few minutes. The only annoyance was the price on the checkout page jumping up a bit from what I'd seen earlier. Not a big deal but I noticed.

Needed cover for a two week trip and wanted something that didn't cost a fortune. Got it sorted on the site in one go and the documents arrived in my inbox the same afternoon. Compared to the other places I looked it was good value for what I got.

Needed a replacement for a card I'd lost and the site had it sorted within minutes, which was a relief on a Monday morning when I was between meetings. Only thing is the confirmation email took a while to land and I had to check my spam folder twice before I found it. Otherwise fine, would use again.

Needed something last minute for a friend's birthday and the site had it ready to go within the hour. Checkout was easy on my phone and I got the confirmation straight away. Really pleased it worked so quickly.

I'd used a branch in town for something similar before, and I'm afraid this was less straightforward by comparison. The steps weren't explained very well and I wasn't sure at one point whether I had actually finished. It took a few phone calls to get it confirmed properly, and I did feel the wait was longer than it ought to have been.

Compared with the other two sites I looked at, this one was a lot easier to get through. The others made me create an account before I could even see the price. Here I could see everything first and the checkout was quick. Would use them again.

Honestly way better than the other app I was using before, the layout actually makes sense and I can find stuff without hunting. Signed up on my phone in like two minutes and the first booking happened straight away. Support replied on the chat within a few minutes when I got stuck on something small, which was nice to see on a Sunday.

I purchased a service plan through the site, which I had not used before, and found the process clear and well laid out. Each stage was explained in plain terms and the confirmation arrived promptly by post and email. I am grateful for the courteous phone line when I had one small question.

Ordered a bag of accessories from them for the first time and it all came in a box with the right things inside. Checkout was quick and I liked that the delivery date showed before I paid. Only thing is the box was a bit bigger than it needed to be, but the items were all fine.

The sign up took about four minutes which surprised me because I expected to be asked for loads of documents. I put my details in on my phone during the commute and it just worked, no endless screens. The app itself is fairly basic and the menus are a bit clunky when you try to change settings, but for getting started it was painless and I had the first thing booked before I got to the office.

I was a little nervous about doing it online, as I'm not one for gadgets, but I managed the whole thing myself without ringing anyone. The form asked me only what it needed and the confirmation arrived in my inbox right away. My daughter had set up the account for me last year and it has all been very straightforward since.

Honestly this is the easiest booking site I've used in ages, the calendar just shows you what's free and you tap it and you're done. Paid with my debit card, got the confirmation straight away and the reminder came the day before, which I didn't expect from a place this size. Didn't have to speak to anyone which was a bonus for me, I hate phone calls. Would definitely book again and probably tell my mates to try it too.

Booked a room for a weekend away through the site, my first time using them. The booking form was simple, I picked the dates and paid straight away. The confirmation came through instantly and the check in details were clear. Really happy with how it went.

The sign in page kept logging me out every ten minutes on my laptop, which I didn't expect from them since I use the same login on my phone without any bother. Once I cleared my cookies it sorted itself out and I could book my usual Tuesday slot. The calendar shows what's free and the confirmation came straight through.