DQT

Decent lender and I know the market well after years of comparing deals. Rates are competitive for the risk, not the cheapest going but fair. The application is quick and the money arrives promptly. Customer service answered my question about early repayment within a day.

Used them to borrow for a car, and the process was very straightforward from start to finish. I was sent a clear summary of the terms before I committed, which I appreciated. The payments are taken on the agreed date without any bother. Everything went smoothly and the funds arrived when expected.

The sign up was quicker than I expected, about five minutes in total. Cancelling a booking took a few tries though, the cancel button was hidden under the menu and I nearly gave up. Once I found it the refund went back to my card within a few days. Would use them again, just wish the cancel bit was easier to spot.

Signed up and booked my first session through them and it went smoothly. Knowing the area well, I'd say the setup here is about as good as it gets for the price. The confirmation email landed straight away and the reminder came the day before. Nothing to complain about.

Compared with the lender I've used for years, the whole thing was quicker and I didn't have to chase anyone for updates. I'd already been comparing loans for a while so I knew what a decent rate looked like, and theirs was in the right ballpark for my credit. The money landed in my account the next working day, which is more than I can say for the last place. I'd happily use them again for a top-up.

I needed a loan to cover a deposit on a flat and time was tight. Applied on a Monday and had a yes by Wednesday, which I was happy with. The only thing I'd flag is the interest works out a bit higher than some of the comparison sites showed, though it was clear about it before I signed. Repayments come out on the date they said and the app shows you everything. Would use again.

Needed a loan quick for a car repair, so I went on the site on my lunch break. Filled it in on my phone, got a decision in minutes and the cash was in my account by teatime. Done.

Good for the most part, I've been using them for about eight years now. The site is clear enough to get around and I've never had trouble getting my money back when I asked. Last time though I waited nearly a week for a reply to an email about a payment that had gone astray, which was rather frustrating. Still, I'd stick with them.

Loan was approved quickly, took about ten minutes to fill in on my phone. Money came through but a bit later than I hoped, the next day rather than same day.

The wait for a call back was the part that let the experience down, as I was kept on hold for nearly forty minutes before anyone could help me with the paperwork. Once I did get through the adviser was polite and clear about what was needed. The process itself was perfectly sensible and I'd not object to using them again.

Really good, the money came through fast and the app is easy enough on my phone. Only thing was waiting ages for someone to pick up when I had a question about my repayment date, but it got sorted in the end.

Compared with going to my bank for a loan, this was much quicker and I didn't have to sit in a branch waiting. I filled the form in on my laptop in the evening and had an offer the next morning. First time I've borrowed so I was nervous but it was all explained clearly. The money went in the same day it was approved.

Needed a loan when the boiler packed in in January and I wasn't going to pay the high interest on a credit card. I checked the total repayable before I applied, and the monthly figure was what I'd budgeted for. Took about ten minutes to apply and they told me the decision the same day. Nothing extra got added on at the end, which I half expected.

I've been with them for years, but the loan top-up I applied for this time dragged. The application was fine but then I waited nine days for anyone to get back to me about the income check, and I had to chase by email twice. When it finally went through the money was correct and arrived on time. Just a lot of waiting around for something that should have been quicker.

Compared with the two other lenders I tried, this was the only one where I got a clear answer on my first call. The others kept me hanging for days. Looked at quite a few options and this came out on top for speed. Money was there by the next morning.

Looked at three or four lenders before picking this one. The rate here was a touch above the cheapest I found, but the approval was quicker. Money turned up next day. Happy enough.

Got a personal loan through them last month. Signing up was fine but the ID check bounced back twice before it went through, took about a week in total. Money came through eventually.

Compared with my bank's loan process, this was far less of a palaver. I had a quote without ringing anyone and the paperwork was all sent to my email. Long-time customer here so I know how they run things.

Needed to cover a large bill that landed unexpectedly, so I applied with them. I've been a customer a long time and it's always been dependable. Approval came through in under an hour and the money was in my account by the afternoon. Easy to deal with, no fuss.

The app asking for my details twice was the first thing I noticed, which was annoying. Otherwise I got set up in about ten minutes on my phone and everything came through the way it should. First time using them so can't compare, but it did the job.