84%Would buy again
The first thing I noticed was how carefully the slats were wrapped, nothing bent or scuffed when I unpacked it. I'd been a bit worried about putting it together on my own but the instructions were clear and my husband only needed to lend a hand with the side rails. The people on the phone were patient when I had a question about the centre support. It's sturdy and quiet, which is what I wanted.
Read moreCompared this against three other sites before buying and this one was clearly dearer for the same spec. The mattress itself is decent enough but I was disappointed the price did not reflect what I found elsewhere.
Read moreTook a punt on buying a mattress online for the first time and it went smoother than I expected. The order page was clear about sizes and firmness options, and I picked the medium. It arrived in a compressed roll, took about a day to fully expand in the spare room. Only small niggle is the delivery slot was a bit vague, so I spent a morning waiting in.
Read moreThe first thing I noticed was how carefully the slats were wrapped, nothing bent or scuffed when I unpacked it. I'd been a bit worried about putting it together on my own but the instructions were clear and my husband only needed to lend a hand with the side rails. The people on the phone were patient when I had a question about the centre support. It's sturdy and quiet, which is what I wanted.
My old bed was falling apart so I needed something quick. Ordered on a weekend and it turned up in the week. Setting up was simple and the mattress is comfy.
Compared with a bed shop I visited, ordering here was far simpler and cheaper. The mattress arrived on the date given and the firmness is what I wanted. Setup took one person and a bit of patience with the slats.
For the money you get a decent mattress with sensible support. I was looking for something affordable that would last and this has held its shape well. Delivery was on the date given and the driver was polite.
Compared with the shop on the high street, this was far more reasonable for the same firmness. I did wonder about buying online without trying it first, but the trial period let me send it back if needed. Sleeping well since.
Ordered the zip and link mattress on Tuesday, arrived Friday in a box that fit through my door no problem. Took about 20 mins to set up with a mate. Sleeps well so far, no complaints really, would order again.
Bought the sofa bed for my flat, it folds out easy and the mattress is more comfy than I thought. Took about a week to turn up, which was fine. My mates have already asked where I got it from so i gave them the link.
Needed a bed for my new flat and this was quick to sort out. Arrived in good time. Mattress is comfy, I sleep better than I did at my mum's.
Compared with the bed I was looking at in the department store, this came out well ahead for the money. I was concerned about ordering something so large without trying it first. The firmness suits me and my knees are grateful.
Had a look at a few other sites before settling on this one, mostly to compare firmness ratings. The mattress topper was the bit that won me over, it's exactly the thickness I wanted for my old bed. Checkout was quick and I got a confirmation straight away. Would order from them again without checking anywhere else.
The mattress topper is exactly what I was after for my hard old mattress. I already own two of their products so I knew the quality. Ordering was straightforward and it arrived well packed.
The memory foam layer is the bit I notice most, it still springs back the same after three years. I have bought from them since the first mattress and the replacement cover was simple to order.
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DIY Mattress sells mattresses, bed bases and bedroom accessories online, with a focus on bed-in-a-box style products for UK shoppers who want to buy without visiting a showroom. The brand sells direct to the consumer through its own website, so customers order from the company itself rather than through a high street store. Its range centres on sleep products for everyday use, and the company presents its offer through product descriptions and information about materials and construction.
Customers are people who want a straightforward way to replace a bed without spending time in stores. Reviews of the brand appear on consumer review platforms, where shoppers describe their experiences of ordering, delivery and using the products.
