Buckley London

Needed a dress for a wedding on Saturday and realised I had nothing suitable the night before, so I ordered from the site on my phone while waiting for the kettle to boil. Checkout was quick and I had the confirmation straight away. The dress came Thursday which was fine but the tracking said Wednesday so I was a bit annoyed. Colour looked a shade darker than the photos too. Still wore it, so not the end of the world.

Ordered the linen throw for the spare room and it arrived in a box that had clearly been looked after. It's a good weight and the colour is close to the picture, which I was pleased about. The returns process was a bit fiddly when I first tried to send back a second item, as the label took a while to generate. Once that was sorted it was fine. Would order again for the house.

Bought a pair of trousers and they're fine for the price. Delivery took about five days and the second I'd paid there was an email confirming it, which was nice. Sizing runs a little big so I had to send one back, and the returns form was a bit fiddly to find on the site.

Compared with the high street shop I used to go to, ordering from them is much easier and the things arrive without any fuss. I've been a customer for years now and have never had a bad order. The knitwear keeps its shape after washing, which is more than I can say for some. Customer service answered my email the same day when I had a question about sizing.

Needed a couple of shirts quick for a new job starting Monday, so I ordered on my phone during my lunch break. Got an email saying they'd dispatch Friday and then nothing until Sunday. The shirts are decent cotton and the fit is alright. Took a while to get a reply when I asked about the delivery though, nearly two days.

Compared with the cheap pairs I was buying from the high street, these are a clear step up in weight and finish, and the clasp doesn't snag on the cuff the way my old ones did. I've been wearing a pair most weeks for a few months now and they still look sharp. The sizing guide was accurate too, which saved me a return. Would happily buy the matching set next time I need one for a wedding.

Really good value for what you pay, and the quality is better than I expected at this price. The leather strap has held up after a few weeks of daily use. Delivery was prompt and the box was tidy. I'd say it's the best buy I've made this year so far.

Bought the grey wool coat for work and it arrived quicker than I expected. It fits well across the shoulders and the lining feels decent. Checkout was simple on the app. Only thing is the sleeves are a touch long so I'll need to get them taken up. Otherwise really pleased with it.

Honestly this is the first place I go when I need a present, and it's never let me down. I've ordered from them for years now and the quality has stayed the same. The gift wrap is neat and the card came with the order without me having to ask. Prices are fair for what you get and they've never sent the wrong thing. I'd say they're the best option I know for gifts.