Auna

Ordering the monitor arm was simple and the spec page had everything I needed to check it would fit my desk. The arm is well made, the springs are firm and it holds my screen steady. Fixing it to the desk took a bit of patience but the instructions were clear once I found the right page. Delivery was quick.

We needed a replacement kettle for the caravan as the old one had died over the winter. Looked at a few places first and this was the cheapest that still had a decent warranty. Ordering was quick and the checkout let me pay with my card without faffing about. The only small thing is the delivery took four days when the page said two, but it arrived in one piece and it boils fast.

I've been with them for about six years now, and the plan I took out back then is still the one I use. Renewal has never caught me out. It all just keeps ticking along.

Compared with the big supermarket websites they're far less hassle when it comes to finding things. I've been ordering from them for about eight years now, mostly bits for the house and the garden. Delivery has always turned up when they said it would and the packaging has never let me down. Prices are sensible and I've never felt short-changed on quality.

I'm afraid I was rather disappointed with my recent order from them. The item was not quite as the photographs suggested, the colour was a good deal duller in person. I did contact their customer service team, and it took the best part of four days before anyone replied to my email. They did eventually arrange a return for me, though the form was fiddly and the label took a while to arrive. I won't be rushing back.

Got the bluetooth speaker a few weeks back and it's sound, honestly. Battery lasts ages, gets loud enough for the flat. Ordered on a Sunday and it was with me Tuesday. Would get again.

Compared with the other service I'd been using, this one works out cheaper for the same booking. The app is a little clunkier to get round than theirs but the service itself turned up on time and did a good job. My only real gripe is that the confirmation email landed in spam so I nearly missed the first one.

I needed something reliable to keep track of my seed orders and watering schedule for the allotment. I've been using this sort of service for years and this one is well set up. Signing up took no time and the reminders have been spot on all season. Prices are fair for what you get.