95%Would buy again
Good value and dead easy to sign up, I'd say. As a first timer I was worried I'd get lost in the small print, but the site walks you through it step by step and the cover kicked in straight away.
Read morePrice was decent and the signup was quick enough on my phone. Took nearly a week to get the renewal confirmation through though, and I had to email twice before anyone answered, which was a faff with the car due its MOT.
Read moreI needed to cover the excess on my car after a friend recommended it to me, as I had never looked into it before. I did wonder whether the cover would be worth the money, but it turned out to be a sensible choice. The information on the site was clear and the people I spoke to were patient. My policy documents arrived promptly by email and I have had no reason to complain since.
Read moreI was rather pleased with the way this was handled, as I had been a little uncertain about excess cover having never looked into it before. The quote was clear and I was able to set up the payments without difficulty. The documents came through promptly, though I did have to ring once to confirm my policy start date, which took a little while to sort out.
Good cover and the price has stayed sensible, which is the main thing for me. Been with them since the car was new and renewals have always been easy, though the reminder emails are a bit on the late side.
I first took out excess cover because my insurer put up the price on the car and I was looking for something cheaper. I have been with them for years now and the renewal reminders arrive on time. Renewing again this year without fuss.
I needed the excess cover renewed because my policy was coming up, and I have used this company for a few years now. The renewal process itself was fine but the confirmation took two days to arrive, which was a bit of a worry while I waited. Otherwise no complaints.
Share your own experience to help other customers. Your review is published under your name.
Direct Car Excess Insurance sells cover that pays the excess on a motor insurance policy if the policyholder has to make a claim. The company is an online provider, and drivers arrange their cover through its website without visiting a branch. Its customers are motorists who want to reduce the amount they would otherwise pay out of pocket after an accident or theft.
The business presents its excess cover as a separate product that sits alongside a driver's existing motor policy rather than replacing it. Customers can review the terms, see what the policy covers and sign up directly with the company online.
