UNA

Compared with the big booking sites this felt much more like dealing with a real company, the listings had proper detail and I could see who I was booking with. I've used holiday lets for years for cycling trips and this was the smoothest one I've done. Booked a barn near Shrewsbury and the host sent a clear arrival guide. Would use again.

Went with them after comparing three other sites for a stag weekend in Brighton. Verdict is they had the best spread of places for the money and the house was exactly as listed. Messages got answered within the hour and the host sorted a late change to our arrival time without any fuss. Would book again for sure.

Biggest thing for me was the hot tub on the decking, didn't expect that for the price. Booking was dead easy on my phone. Host left a welcome basket with wine and biscuits. Would go back for sure.

Booked a converted barn in the Peak District for a walking weekend. I've stayed in plenty of holiday lets around the area so I know what to look for. The barn was warm, well equipped and the wifi actually worked, which mattered for me. Host was on hand the whole time without hovering.

Yeah they're good, booked a long weekend in the Lakes and it all worked. Check in was easy, the place was clean and the host answered my texts quick. Would use them again no problem, sorted my trip in about ten minutes on my phone while waiting for the train.

Needed somewhere to stay for a wedding in Bath and everything else was booked up, so I went to these lot. Found a room with a bed for the Friday and Saturday, booked it in about five minutes. The host sent a message the night before with the directions, which was really helpful when we arrived late. Room was tidy and the shower was decent. Would use them again if I'm ever stuck for a place.

Booked a flat in Edinburgh for a weekend with my mates through their app. Got the door code the morning we arrived, which was spot on. Flat was clean and close to everything. Easiest trip I've organised in ages.

Booked the apartment between two calls, the verdict is it's fine. The booking was done in minutes and the confirmation came straight away. Cleaning was a bit patchy though, bathroom wasn't great, and it took a day to get a reply when I asked about it.

Compared with the large booking websites, I found the process here far more personal and less cluttered. The confirmation was thorough and the property was exactly as described. I was contacted before arrival with local recommendations, which I did not expect and very much appreciated during our stay.

Never booked through them before so I wasn't sure what to expect. Got a flat in Manchester for a long weekend and the whole thing took about ten minutes on my phone. Host was quick to answer messages.

The photos made the flat look bigger than it was, which was the first thing I noticed when we got in. It was still clean and in a good spot for the area. The problem was getting the deposit back sorted, it took about two weeks of emails before anything happened. Not the end of the world but a bit of a drag.

Compared with the usual big booking sites, this was a much calmer experience with a real person to talk to. Confirmation was prompt and the property matched the photos. Had a lovely long weekend and I'd book with them again without a second thought.

Needed a quiet place to base myself for a few days of work in Brighton. I know the area well and this one was in a good spot away from the noise. Booking was done in a few minutes.

First time using them, and the airport transfer details were the bit I was most worried about. They were sorted the day before, with a driver name and number sent over. The apartment was in a good spot and the check in instructions were easy to follow. Nice start to our trip.

Honestly this is the best value we've found for a family week in Cornwall. Booked it in one go, price was lower than the others we checked. House was well kept and the kids loved the garden. Would definitely book with them again next summer.

We needed somewhere quiet for my husband's birthday after a difficult year, and they had the same villa we stayed in a decade ago. We have used them for years now. The host was friendly and the pool was spotless. Booking was easy as always, and they remembered our previous stay without me having to explain.

We booked four nights in a farmhouse apartment through their site in the spring. Price was good for what we got, a bit under what the same place was listing elsewhere. Check-in instructions came through a day before, which was handy. Nothing major to complain about, just the parking was a bit tighter than the photos made it look.

We were looking for somewhere peaceful to mark our anniversary and this cottage fitted the bill. The booking process was simple and the confirmation arrived promptly. The owner left a handwritten note, which was a kind touch.

The cottage was bigger and warmer than I expected from the listing photos, and the garden was properly private. We'd looked at a few other sites first and this was the one that felt the most honest about what was included. Booked a cottage in the Cotswolds for a long weekend with my sister and we had no issues getting in.