TUI Musement

I've been booking with them since the early 2000s and they have never let me down. This year's trip to Lanzarote ran exactly to the timetable, and the transfer was waiting when we landed.

We would say this is a very good way to book a coach trip abroad, and we have no complaints at all. The booking pages were clear and the confirmation came through straight away. Our courier was kind and patient with the older members of the group, which we appreciated greatly. We shall certainly look at them again next year.

We needed a proper break after a difficult year with my mum's care, so we wanted something that required no planning at all. The whole booking was done for us with clear documents and a number to ring. The hotel was comfortable and the staff were very helpful with the dietary needs. Thank you for making it so simple.

Compared with booking the same hotel and flights separately, this bundle came out cheaper and saved me a morning of comparing. The package was sorted in one go and the transfers were exactly where they said they would be. The only real gap was the hotel room being a bit smaller than the photos suggested. Otherwise solid and I'd use it again.

I have booked the same coastal break with them every spring for about eight years now, and this time the excursion to the old town was added to the package without any fuss. The hotel was pleasant, though the pool area was a bit crowded in the afternoons. Delivery of everything in the pack was on time as usual. The price has crept up a bit on the last two bookings, but it still works out fine for us.

I looked at a few different operators for a week in Greece and the price on this one was the lowest for the hotel I wanted. The booking itself was simple. The only niggle was the airport transfer pickup was about twenty minutes later than I'd hoped.

Booked the trip on the site in about five minutes, which is quicker than I expected. Payment went through first time. Had a few emails about the timings but nothing that caused any bother. Would use again.

We needed a break at short notice and this was the only operator with rooms left for our dates. Knowing the area well, I expected the resort to be more central than it was, and the walk into town took longer than the brochure said. The booking was simple enough and the flights left on time. A fair trip but not the best I've had.

Best booking I've made in ages. Sorted the lads' trip to Benidorm on my phone during my lunch break, took about ten mins. Rep sorted a small issue with our room fast too. Would use again no problem.

got the airport transfer booked on the app and the bus was waiting when we landed. driver was chill and it got us there quick. easy peasy. will book with them again.

Booked a week in Majorca and it came out way cheaper than the other sites I checked. The app kept the trip details in one place which was dead handy. Rep at the resort sorted a room upgrade for us too. Would go with them again for sure.

We needed a package that covered the flights, the hotel and the transfers for a family of five without doing it all ourselves. Having done this kind of trip many times, I know how much can go wrong, and the rep dealt with a late flight calmly and rebooked our transfer without any drama. The hotel meals were good and the kids had plenty to do. Booking documents came through clearly and in good time, so it all went smoothly.

We needed a holiday where the kids could be looked after for a few hours each day so we could actually rest. We looked at three other operators first and this one had the club programme that fit our dates. The kids came back happy every afternoon and the staff were patient with them. The booking took a while to set up but it was sorted in the end.

We booked the Greek island cruise through the site last spring and it was very well arranged. The cabin was exactly as described, and the staff were most helpful when we asked about excursions.

Compared with a couple of the big names, this one came in lower for the same resort and the rep was far more helpful when our room had a problem. The flights were on time both ways. Booking was fine, though the site was a bit slow on my phone. Would look at them again.

booked the Ibiza trip on the app last month and honestly it was easy. paid in instalments which was handy. the transfer from the airport was on time and the rep at the hotel was lovely. would do it again x

The transfer bus turned up early at the airport, driver had our names on a card. Quick ride, clean bus, nothing else to report really. Booked on the site in about five minutes.

We compared this holiday with booking the flights and hotel separately, and the package came out considerably better once we had added up the transfers and excursions. The paperwork was clear and the courier met us at arrivals with a proper sign. We had a small query about the insurance and it was answered within the day. Thoroughly content with the arrangements, and we shall book with them again.