Thalasseo

Never used them before so wasn't sure what to expect. Booking was fine and the confirmation came through quickly. The hotel in Edinburgh was nice, though the wifi was patchy in our room and took a couple of calls to sort out. Otherwise solid and I'd go again.

The best bit was the little welcome pack they left with the keys, with a map of the local walks and a bottle of cider from the village. We booked a cottage in Devon for a long weekend with the girls and it was just lovely. Checkin was easy and the place looked exactly like the photos.

The packing list they send with the trip confirmation honestly made the whole thing. Had no idea what to bring for a walking week in the Lakes and it sorted everything, even reminded me about sun cream. Booking was dead easy on the app too. Our guide was lovely and the route was spot on. Will be booking my next one with them for sure.

I compared a few options before choosing them, including the usual big travel sites, and they came out ahead on the total cost once the extras were added in. The booking process was clear and I could see exactly what was included at each step. The coach transfer from the airport arrived on time and the driver knew the route. Nothing went wrong and I had a proper rest. Happy to go back.

I needed a proper break after a difficult year at work and wanted somewhere quiet by the sea. Looked at several options before settling on this one, mainly because the rooms looked calm and the reviews mentioned good spa access. Booking was simple and the stay was everything I hoped for. Staff left me alone when I wanted quiet and checked in kindly when I didn't.

Booked a city break and the trip itself was good, the hotel was in a great spot. Had to message them twice before they confirmed the room type, as the first reply took about three days. Once that was sorted everything went smoothly.

My husband has mobility problems so we needed a holiday with level access and a bathroom we could use. Found this one after a lot of searching. Booking was clear and they confirmed the accessible room in writing. The staff were very attentive and the lift worked throughout our stay.

Tried the other site first and it kept showing me sold out dates. This one let me book a cabin for the bank holiday with no hassle, and it was a lot cheaper than what I'd seen elsewhere. The cabin was clean and the hot tub worked.

Booked their guided cycling tour of the Cotswolds for a weekend. I've done a few of these before and the bikes were in good nick, properly fitted, with a spare inner tube in every saddle bag. The route notes were detailed and the support van turned up when it said it would. Lunch was included and was better than expected. Would do it again.

I was rather put off by the last company I used, which kept me waiting on hold for a long time. This one was altogether more civilised. I was able to book a coach tour of the Lake District without any fuss, and the coach arrived promptly. The guide was patient with those of us who needed a little help. I'd happily travel with them again.

The guided walking tour of the Peak District was the highlight of our trip. Our guide knew the history of every village and the pace suited our mixed group. Booking was a little slow because the payment page timed out once, but the team sorted it quickly by email.

Guided walking trip in the Yorkshire Dales for the bank holiday. Booking took about five minutes on my phone, which was the main thing I wanted. The walk leader met us at the pub car park on time and the route was exactly what the listing said. Great way to get out of the office for a few days.

I've been travelling for work for years so I know how these things should run. The shuttle from the station was waiting exactly where the confirmation said it would be. The rooms had proper blackout blinds and a decent desk. Nothing more to ask for from a short break.

Looked at a few other providers for our family trip to York, and this one was clearly better value for what we got. The apartment had everything we needed and the check in was quick. Easy to compare the options on the site too, which saved me a lot of time.

We have been booking our autumn break with them for over ten years now, mainly because we wanted a trip that didn't need much planning on our end. This year's coastal stay in Devon was as dependable as always. The room was ready on arrival and the staff remembered us from last time. It is a relief to have one firm we can trust for the trip.

Chose the guided walking holiday after looking at several others. The pack they supplied with maps, a flask and a waterproof was genuinely useful. Walks were well paced for our group and the accommodation was clean.

Had a look at a couple of other operators before going with this one for a cycling break in Devon. The booking page was clear and the route notes came by email a week before, which helped. Two of the bikes were a bit different to what the photos showed, a bit older than I expected, though they rode fine. The price was reasonable compared with the others I checked.

Looked at three other sites before settling on this one for a week in Cornwall with my sister. The other two looked cheaper at first but once you added the transfers and the parking they were dearer. Here the price stayed the same right through to checkout, which I liked. The only thing I'd flag is the room upgrade took a couple of emails to sort out, but the holiday itself was lovely.

Me and three mates needed somewhere to go for a long weekend in the summer and nobody wanted to plan it. Found a cottage package on the site, booked it in about ten minutes and it was all sorted. Everyone got the same confirmation email with the times and directions. Really easy, would do it again.