Sercotel Hotels

We had a wonderful stay with them in Granada, and the booking itself could not have been simpler. The staff were courteous when we arrived late, and the room was spotless and quiet. Breakfast was plentiful and the young man at the desk took the time to recommend a good place for lunch. We have already mentioned them to our neighbours, who are planning a trip south next spring.

The rooftop pool in the hotel in Granada was the best bit, honestly. Booking was easy on the app and the room was clean. Staff were friendly. Would go back.

The rate was about forty quid cheaper a night than the big booking sites for the same room in Manchester, which is why I went direct. Booking was quick, the confirmation came straight away, and the room was clean and exactly what I paid for. Breakfast was extra but reasonable. Would stay again for a work trip.

My first time booking with them, I went for a standard double in Barcelona for a long weekend with my sister. The booking page was clear about what was included and the confirmation email had everything I needed. The room was modern, quiet, and the bed was comfy.

This was a lot better than the chain I usually use in Madrid, with a bigger room and a better bed. Booking through the site took about a minute. The staff were quick at the desk and the wifi worked fine.

We booked the top floor room in Seville for our anniversary, mainly for the view over the rooftops. Booking was simple and the confirmation came through straight away. The room was lovely and quiet, and the staff brought us a little something when they heard why we were visiting.

I have been a customer for many years and generally find them dependable for trips to Madrid. This time the booking itself took a while to go through on the site, and I had to phone to confirm my room type. The room was perfectly acceptable, though the lift was slow at peak times, and I'd hoped for a bit more.

The loyalty rate they show on the site is noticeably lower than the standard one, and it's clearly marked which is which. I've stayed in several of their Spanish hotels now and the room types are always what the photos show. The member rate saved me around twenty per cent on a weekend in Seville.

Stayed three nights in Madrid after looking at four other hotels, and this was the one that made sense on price and location. The booking process on the site was straightforward and the room was spotless.

I booked a family room in Valencia through the site and it's been a regular stop for us. The room was big enough for four and the beds were good. The one annoying thing was the parking, which was pricier than I expected at the hotel, so I'd check that first before you book.

I checked three different sites before picking this one for a weekend in Barcelona, and the price here was the lowest. The booking went through without any trouble. The room was clean and well laid out, though the air conditioning was a bit noisy at night.

I needed a base near the hospital for my mum's appointments, so I've used this hotel a few times now over the years. The rooms are always reliable and the staff know me by now. The only thing that bugged me this time was the car park, which was full and I had to find a space down the road.

Compared to the other hotel I'd shortlisted near the Ramblas, this one was a short walk closer to the metro and the room was bigger for the price. Booking was easy and the confirmation came straight away. The breakfast was decent and the staff were helpful with directions.

After looking at a few places, I booked the family suite in Bilbao through their site and it was straightforward. The room had a separate sitting area, which our two kids loved. Everything worked as described and the staff were polite.

I compared the price against the big booking sites and this was about fifteen quid cheaper a night for a double in Seville. The booking was quick enough, though the confirmation took a while to arrive. The room was fine and clean, and the breakfast was a bit basic but I didn't mind.

Booked this on my phone in the lift, and it was much easier than the usual chain site I normally use. Check in was quick, the room had a proper desk and decent wifi, and the staff sorted a late checkout with no fuss. Would book again.

Stayed one night in Bristol with a mate and the room was fine, bit small but clean and the bed was comfy. Booking was quick on my phone while waiting for the bus, card details saved, no faff. Only real niggle was the breakfast queue on the Sunday, took ages to get a table and the eggs had gone cold by the time we sat down. Would still book again tbh.

I needed somewhere quiet to stay near the crematorium in Valencia, as I was attending a funeral for an old colleague. I am grateful that the booking was straightforward and the staff were considerate when I asked for a room away from the lift. The room was calm and clean, and the staff were kind when I arrived late.

I needed a room close to the conference centre in Valencia, and this was the closest option I could find on their site. Booking took a couple of minutes and the confirmation had the check in details. The room was spacious, the desk was good and the staff were patient when I asked for an early check in.

I needed a cheap place to stay for a friend's wedding in Bilbao, and I'd never stayed with them before. Booking was simple and the app sent reminders before I arrived. The room was small but clean, the shower was hot, and the staff pointed me to a good bar nearby. Would stay again.