Sembo

I booked a spa weekend at a hotel in the Cotswolds for my mum's birthday. The booking page let me choose the room and add a treatment, and the confirmation came through straight away. When we arrived the room was ready and the spa was just as described. It was a lovely surprise for her.

Booked a city break for a stag weekend through them. Picked the apartment and flights in one go, which was easy. The place was clean and the check in was smooth, would use again.

Way better than the other site I tried for a city break, which kept asking me to sign up before I could see prices. This one let me book straight away and the hotel was in the right spot. Flights were on time and the room was clean.

Compared with the coach tours I used to book through the parish, this is a far easier way to arrange a short break. I was able to ring and speak to someone who was patient with my questions about the room. The hotel in Harrogate was comfortable and the staff were very helpful. The only small matter was that the confirmation took a little longer than I'd have liked.

Compared a few options before booking this one, and the price for our week in Crete came out cheapest by a bit. The package itself was good and the hotel was as described. My only gripe was that when I had a question about the baggage allowance, the chat took nearly two days to get back to me. It got sorted in the end but I'd have liked a quicker answer.

Honestly this is the best way I've found to book a package holiday in the UK market. I've compared it against several comparison sites and always come back here. The flights and transfers have run on time every trip I've taken.

I needed a short break at fairly short notice after my sister was taken poorly, so I was hoping the booking would be simple. Unfortunately the confirmation email took a good while to arrive and I had to phone twice to check my dates were right. The hotel itself was perfectly pleasant once we got there, though I did find the whole process rather tiring.

I needed a few days away after a rough month and wanted something I didn't have to think about. Looked at three other sites first and this was the simplest to book. Everything matched the confirmation.

I've been booking through this site for a good number of years now, mostly coach-style short breaks in the UK and the occasional trip abroad. This time I booked a package to a hotel in the Lake District. The booking itself was straightforward as always. The room was smaller than I'd pictured and the transfer from the station arrived forty minutes late. It was a fair price and I'll still use them, but I did mention it to the staff.

We needed somewhere cheap for a week away with mates before uni started again. Checked a few sites and this one had the best deal on a villa in Crete for the group. Booking was simple and everyone got the same confirmation. The villa had a decent pool and the transfer was on time.

I needed somewhere cheap to go for my birthday with my flatmates and didn't want to spend ages looking. Found a long weekend deal on here and it was so easy to book, just put in the dates and the number of people and it showed the options. The hotel was decent, the room was a bit small but fine for four of us, and the transfer from the airport was waiting when we landed. Really happy with it.

Looked at a few sites before picking this one, mostly because the prices for the Edinburgh weekend were the lowest I could find. Booked a two night package with a hotel near Princes Street and flights from Manchester. The booking page was clear and I could change the dates without ringing anyone. Everything went to plan and the hotel was clean and in the right place for everything. Would book again.

The flight times on the booking were right to the minute, which I didn't expect. My only gripe is the seat selection, which wasn't clear at checkout and I ended up paying a bit more to sit with my friend. The rest of the trip went smoothly and the hotel was just like the photos.

Compared to booking through a high street agent years ago, this is so much quicker and I can see exactly what I'm paying before I commit. I've used them for our family trips for about six years now and haven't had a single problem with a booking.

Compared with the travel agent I used for our Lisbon trip a few years back, booking through Sembo was miles quicker. Flights and hotel came up together and I could see the full cost before putting any card details in. Transfers from the airport were sorted too, which saved me a faff on arrival. Only used it the once but I'd happily do it again for a short break.