London Theatre Direct

We chose the hotel and theatre package for our wedding anniversary, a weekend in London with two shows booked in advance. The hotel room was clean and comfortable, and the tickets were waiting in our account before we set off, which I did appreciate given how busy the trains were that week. The customer team also rang us back the same afternoon when I had a question about check-in times, which was kind of them.

Booked our theatre trip on the bus home and it was done in five minutes, the seats were all listed with prices upfront. Our tickets came through as an app ticket and scanned fine at the door, no faff at all. First time booking with them and I'd do it again, the seats were up near the front and the whole thing was dead simple.

Compared to booking direct with the theatre box office, this was far simpler, as they had seats across several shows in one place and I could see exactly where the rows were before paying. The tickets arrived by email within minutes and the seats matched the seating plan. I've used a couple of other agents over the years and this is the one I'll go back to for London trips with the family.

We booked a theatre and hotel package for my sister's birthday, which was a lovely idea and the site made it easy to pick dates. The show tickets were exactly as described and the hotel was a short walk from the theatre. I did find the payment page a little slow to load, though it did sort itself out in the end.

We went with the hotel and show package for a weekend in London, and the hotel was in a good spot just off the main road. Check-in was smooth and the room was exactly as described, with a proper kettle and decent blackout curtains. The show tickets were already in the confirmation email, which made the whole trip feel organised from the start.

Really good for last minute tickets, got two for a Saturday night show the day before. The e-tickets came through to my phone quickly and the app was easy to use. Didn't have any issues at all, would use again.

Way better than the big ticket sites I usually check, the seats were listed clearly and I could sort by price. Got our tickets for a Friday show in a couple of minutes on my phone while waiting for the bus. Easy.

We needed tickets for a client dinner and a show in London, and I've been booking with them on and off for about ten years. The package sorted the train, hotel and seats in one go, which saved me a lot of back and forth. Everything arrived on time and matched what I ordered.

Compared to the big ticket sites, the prices were about the same for the seats I wanted, though this site felt a bit clunkier to navigate. I looked at a few options before settling on this one for a matinee. The tickets arrived fine but I had to wait a day for someone to reply when I wanted to change a seat.

We needed tickets for my daughter's birthday trip to London and I've used them for years, so I expected it to go smoothly. The e-tickets didn't arrive until the afternoon before the show, which left me stressed. When we got to the theatre our seats were further back than I had been shown on the plan, and getting the issue sorted took several emails over two days.

Compared to ringing round the theatres myself, this was so much easier, as the hotel and two shows were all in one basket and I could see the room options before paying. Booked it on my lunch break and had the confirmation straight away. Got a bit of a surprise when the hotel email came through with a welcome note, which was a nice touch for our first weekend away together.

I needed a quick break after a rough month and wanted something booked properly without much fuss. The booking itself took a few minutes on my phone, though the date picker was a bit fiddly and I had to retry once. Once it went through the confirmation and tickets arrived promptly and everything matched what I had chosen.

Honestly the seats were right at the front, like actually close enough to see the sweat on the actors. Booking took about two mins and the confirmation came straight through. Would book again no question.

I've been using this company for years now, mostly for trips to see a show with my husband and sometimes the grandchildren. We needed a theatre and hotel package for a visit to see the grandchildren in London. The hotel was comfortable, the tickets came through in plenty of time and the seats were as shown.

The seats I booked for the matinee were in the dress circle, and they were clearly shown on the seating plan before I paid. I had a small question about access and had an answer back the same day, which I appreciated. The tickets arrived by email straight after payment, though I did have to find the confirmation in my spam folder.

The hotel and show package came out cheaper than booking the two parts separately, which is what I was after for a weekend in London with my mum. The confirmation email for the theatre seats didn't arrive until the next morning though, so I rang to check and they sorted it quickly.

The seat view was what made me pick them, the seating plan showed the sightlines clearly. I looked at two other agents first and this one had far more options for the matinee. Tickets came through the same day and the seats were exactly where the plan showed them.

Good value for the money, the total was lower than buying the same seats elsewhere. Booked a pair for a Thursday show and the e-tickets arrived almost straight away. Nothing to complain about.

I'm always looking for the cheapest way to see a show, and this sorted the seats and the total in one go without extra fees popping up at the end. The seats were exactly where the plan showed them, which is more than I can say for some other agents. Tickets came through within minutes and the confirmation email had everything I needed.

Good deal for tickets to a West End show, and I checked three other sites before picking this one. The seats were lower than I hoped, but they were where the plan said they would be. The confirmation took a few hours to arrive rather than instant, which was a small niggle but nothing serious.