Good Sam Club

I needed somewhere gentle to go this year after my husband passed, and a group coach trip seemed the easiest way to get away without driving. Booking was simple enough, though I did have to ring once to check the single room supplement, and the reply came the next morning which was fine. The hotel in Torquay was lovely and the coach drivers were patient with everyone.

I wanted a holiday where I didn't have to drive the motorway, so a coach package seemed the sensible choice for us. The booking was clear and the staff on the phone were patient with my questions about accessible seating. The coach to Bournemouth was pleasant and the hotel was comfortable.

I had looked at three other companies before settling on this one, and the price for a week in the Lakes was clearly better than the rest once extras were added. The booking process was straightforward and the hotel matched the photos on the site. Coach drivers were friendly and helped with luggage without being asked.

We compared the holiday package against booking the hotel and coach separately, and this came out ahead by a good margin. Over several years of trips with them the quality has stayed the same, and the hotels they use are dependable. This year's trip to Cumbria was no different, with a comfortable coach and a friendly driver who gave us good tips on the route.

I'd never booked a coach holiday before and was a bit nervous about it, but the booking was dead straightforward and the confirmation email listed everything including pick up times. The coach to Whitby was on time and the driver knew the route well. Hotel was clean and the included breakfast was more than enough. I didn't have to chase anyone for an answer, which I'd half expected.

Booking the trip as a package was much cheaper than getting the train to York and finding a hotel myself. The coach dropped us off in the centre and the hotel was walkable to everything. Good value for a weekend away with the lads.

We booked the Scottish Borders coach tour and the seats were far more comfortable than I expected for a long day. The driver stopped where we asked and was very obliging with the toilet breaks. Prices were fair for what was included and the hotel room was well kept.

I needed to get a coach and hotel sorted for my dad's birthday trip to Bath because he can't drive long distances anymore. I'd never booked through them before so I wasn't sure what to expect. The booking page was confusing and it took me ages to work out which pick up point was closest. The trip itself was fine but I wouldn't say it was great value.

I wanted a day trip to the Peak District without the hassle of parking, so I booked a coach and walk package. The pick up was a bit further from my house than the website suggested, which meant an early start, but the coach itself was comfortable. Prices were fair for the route and the guide was knowledgeable. Would have liked a closer stop.

We paid around £340 less for the Cotswolds two night coach break than we would have for the same hotel and a train, and that's before the extras. Coach picked us up near the station, driver was civil, nothing hidden in the small print that I could find. Good value for a couple who don't want to faff about.

The day trip to Ludlow was arranged with great care, and I was grateful for the step-free coach and the driver's patience with those of us who move slowly. The lunch stop was relaxed and nobody was rushed back on. I'm sure it isn't always this calm, but on our day it was exactly what we wanted, and I don't think you'd find better for the money.

Honestly really good, booked a coach break to Edinburgh with my mates and it was dead easy on the site. Hotel was fine, coach was comfy and the driver was sound. Would go again x

The coach route to Whitby was really smooth with no long queues at the pick up. Our driver knew all the good stops along the way. Good trip, we'll book again.

I've been booking coach holidays with them for years now, and the trip to Llandudno this summer was as good as the last one I took with them. The coach was spotless and the hotel had a lift which mattered for my knee. Still the same good value and the staff remember our names when we ring up.

Booked the Lake District coach break on my phone while waiting for the kettle to boil, took about ten minutes and the confirmation came straight through. Pick up time was clear and the driver was on time.

We booked the river cruise and coach package to Stratford. Our coach seat was by the window which was lovely for the scenery. The cruise boat was clean and the crew were very helpful with our walking sticks on the gangway. Everything was looked after from start to finish, and the hotel breakfast was generous. We've already been asked by friends whether we'd recommend them.

Booking was straightforward and the team on the phone were patient when I had questions about accessibility. The coach was comfortable and the hotel in Bath was lovely. A very pleasant few days, thank you.

We'd first looked at booking the hotel ourselves and then getting a train, but the package through them worked out cheaper once we added up the travel. Website was clear about what was included, and the coach dropped us right outside the hotel in Harrogate. First time using them and it went really smoothly.

Been on enough of these coach breaks to know what to expect, and this one ran exactly as the itinerary said. Hotel in Llandudno was the usual standard, rooms big enough, lift worked. Price was fair against the other operators I've looked at. Our coach had a toilet which I checked before we set off, and the driver stopped where he said he would.

Best experience I've had booking a holiday, the whole process was really simple and I got everything I needed in one place. Went to Cornwall on a coach and it was fine, nothing went wrong and the hotel was nice. Really glad I found them for my first trip without parents.