Family Pass

Needed a cheap trip for a stag weekend and wanted something I didn't have to plan from scratch. I'd checked a couple of other sites and this one came out a bit cheaper for the same hotel. The booking page wanted the same details twice before it let me pay, which was annoying, but the trip itself was sorted.

Compared with the big operators I usually use, this was a bit pricier for the same flight and hotel. You get the excursions included, which I thought was useful, but the transfer drivers were late twice and the rep was hard to find. I've booked trips with them for years and expected a smoother run than this.

I needed a break after finishing uni and wanted something easy to book without planning. This was the first time I'd used them and it was simple from start to finish. The accommodation was basic but clean and the group activities were a laugh.

We've used the summer pass for the last four years now and this year was the same as always. The pass covers the coach trips and the entry to the attractions, and the days out are well chosen. Booking was quick and the cards came through in plenty of time.

The cottage was spot on, with the walking routes marked out and the boat hire sorted when we arrived. We've been going to the Lakes with them for years and the family package keeps getting better. Customer contact is always fast when we have a question.

I've booked a fair few UK short breaks over the years so I know what a decent package looks like. This one is fine for the price but the room spec on the hotel was a bit vague and the coach times changed once after I'd booked. Staff sorted it when I rang, though it took a couple of days to hear back.

On the whole the trip was perfectly pleasant and the hotel was as described. I did find the booking process a little slow, as I had to ring twice before anyone confirmed my seat. The price was reasonable compared with what we paid last year, though I'd still have liked a clearer breakdown of what was included.

Compared with my old operator, the booking was far simpler and the extras were already in the package. I've been using them for a while now and the rooms have always been as described. The coach to the airport arrived on time both ways, which is what I care about most.

We looked at booking the hotels and flights separately and this package worked out a fair bit less, which was the main reason we went with it. The bundle included transfers that would have cost us extra. Check-in at the resort was quick and the rep sorted our room issue within the hour.

My first booking and I bought a trip for four but only two names went through on the confirmation. Took three emails and a phone call before it got sorted, and I was waiting over a week for a reply. The trip was alright once we got there but I was stressed for ages.

I booked the family package for a cottage in the Lakes and it did what it said, with the walking routes and the boat hire included. The only small thing was the check-in email arrived a bit late, so I was checking my inbox the night before. Otherwise the cottage was lovely and well stocked.

The verdict is that it was a good trip for the price, though the wifi at the villa was patchy. I've been on enough of these to know what to expect from the reps. Booking was quick and the paperwork arrived as promised.

Worth it if you want a cheap long weekend and don't mind a bit of faff at the start. The price for the cottage and the day trips was lower than I'd have paid booking it all myself, and the boat hire was included, which saved us a fair amount. The only bit that dragged was waiting for the final details to arrive by email.

We needed something to keep the kids busy over half term without spending a fortune on days out. The pass covered the attractions we wanted and saved us paying at each gate. Pick-up was on time and the coach was clean.

I looked at about four sites before I went with this one, and the verdict is that it was the easiest to book. The filters let me set the dates and the family size without fiddling. The holiday itself was well organised and the resort reps were on hand when we needed them.

Needed somewhere cheap to go with my mates after exams and this was the first thing that came up. Booked it on my phone in like ten minutes, no faff. The trip itself was sound, the hostel was fine and the leader was sound.

I was rather disappointed that the transfer from the station was not as described in the listing. We were told a minibus and it turned out to be a smaller car, which was a squeeze with our cases. I did write in about it and the reply took several days to arrive.

I bought the summer pass after comparing a few options and it was the one that included the most days out. The pass itself came through by email in minutes. We used it at three attractions and the staff were friendly at each.

Compared to a cheaper option I looked at first, this one came in a little dearer but included the transfers, which I did appreciate. The booking was clear and polite, and the hotel staff were very accommodating. The lift was out of order for a day but they found us an alternative room promptly.