American Dream

Booked a city break flight package and then needed to move the return by a day. Trying to get through to someone on the chat took ages, like over an hour of going round in circles. Got it sorted in the end but it was annoying, and the change fee was steep.

Honestly the best bit was the price drop alert, got a text the same morning the fare dropped on a Lisbon trip and booked it before I'd even finished my coffee. Booking was dead quick too, took maybe five minutes start to finish on my phone. Would use again for sure, the app is decent.

I've been to the Lake District plenty of times so I knew what to look for in a holiday cottage. The one I booked through them was in the right spot and the listing matched what we got, though the heating took a while to come on. Price was fair for the time of year.

I booked a short cruise for my wife's sixtieth and the package was clear about cabin type and what meals were included. The staff on the phone when I rang to ask about dietary needs were patient and gave me proper answers. Everything on the trip went as described, and she was thrilled, which was the main thing.

We needed a week away after a horrible year and with two kids the budget was tight. Booked a self catering place through them and the total came in well under what we'd seen elsewhere for the same dates. The info on the listing was clear about what's included, no nasty extras at checkout, and the confirmation came through straight away. Really good value for what we paid.

I checked the price against booking direct with the hotel and this came out a little more expensive once the fees were added. Still, I liked having everything in one place and the confirmation was quick to arrive. The rooms were nice and the check in was smooth, so it was worth it for the convenience.

Needed a short break somewhere easy to get to and not cost a fortune. Found a weekend in Bruges through them and the total was really decent for the money. Booking took a few minutes and everything was where it said it would be.

Compared it against a couple of the usual comparison sites before booking and this came out cheaper for the same hotel in Edinburgh, with the breakfast included. The booking page was simple to get through and I had the confirmation within a minute. Stay itself was spot on.

Been booking with them for about eight years now and they're still my go to for a coach trip to the coast. This time the pickup point had moved and nobody flagged it in the email so we stood about waiting for a bit. Otherwise it was fine.