95%Would buy again
I've been borrowing from them on and off for about six years and the process has barely changed, which I actually like. The app shows you the balance and the next payment date before you even log in properly. Last spring I missed a payment by two days because of a bank holiday and rang them, and they sorted it out with a small payment plan without any fuss.
Read moreI have to say the service did not match what I was promised when I first enquired, and it took a fortnight before anyone got back to me. The outcome was eventually fine, but I was left chasing them several times. The price was also higher than I had been quoted at the outset. I would think twice before going back to them.
Read moreCompared with the big names I usually go to, this was noticeably cheaper for the same level of cover and the website made the comparison easy. I know this area well and I was sceptical at first. The sign up took a while because of a few verification steps, but once I was through, everything ran smoothly. The team answered my technical questions properly on the phone, which I appreciated. I would…
Read moreThe first thing I always notice is how dependable they have been, I have been using them for close to a decade and nothing has gone badly wrong. Lately though things have slowed down a fair bit. My last request sat for about four days before anyone looked at it, and I had to phone to get a reply. It still gets done in the end. I just wish they'd be a bit quicker about it these days.
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com, and it is listed on this site under the General category. Little is publicly documented about its product range, delivery arrangements or the services it provides to customers. Shoppers wanting to learn more about Simian are best served by reading its own website and the reviews written by people who have dealt with it directly.
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