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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

better value than the local farm shop

Compared with the farm shop down the road, these eggs and butter work out cheaper per item once you add the delivery in. Ordering was simple and I could see the batch dates. The eggs were all intact and the butter had a proper taste. Nothing to complain about for a regular weekly order.

Nigel H.
1 person found this helpful

the cheese selection was a bit small

I was rather struck by how carefully the cheeses were wrapped, which kept them in good condition. However the selection I received was smaller than the picture suggested, with only two of the three varieties I had hoped for. The Stilton was excellent though, and the customer service team did eventually sort the substitution for me.

Patricia K.
1 person found this helpful

lovely jam and quick to arrive

First time ordering and the jars were beautifully packed, the lid on the plum one was a proper seal. Arrived next day, which was a nice surprise. Will be back.

Reece P.
0 people found this helpful

Needed a gift quick and it worked

Needed a last minute birthday present for my sister and this gift box was perfect. Ordered on my phone in the queue for the bus and it was done in a minute. Arrived the next morning wrapped nicely, she loved the bits inside. Definitely getting something else from them for Christmas.

Phoebe A.
3 people found this helpful

Needed sweet stuff for a party

Needed loads of cupcakes for my mate's birthday so ordered these. Cute and tasty. Delivery was a bit slow though, arrived a day later than they said, but they still looked fine.

Caitlin S.
1 person found this helpful

Good tea but a bit pricey

The loose leaf Earl Grey is lovely and I'd buy it again, but it is the dearest of the three places I looked at for the same sort of thing. I did compare a few first. The site was easy to use and the box came well packed. The only real gripe is the cost per cup.

Samantha H.
1 person found this helpful

Tea arrived quick

Tea arrived the next day, which is quicker than I expected for the price. Ordered on my lunch break from the app and it just worked, got the reminder for the reorder too. Brew is strong, will order again.

Kieran D.
2 people found this helpful

proper craft ale, great range

Verdict is it's one of the best places for craft beer in the UK that I've found. I've been buying from specialist breweries for years and the hop profiles here are spot on. Bottles arrived upright in proper cardboard with no breakages. Knowledgeable staff on chat too.

Gillian S.
2 people found this helpful

Better than the shop bought ones

Compared to the supermarket cookies these are miles better, soft in the middle and not greasy. Ordered on the app in a rush and it was simple. Delivery came on time. Quick and tasty.

Tyler H.
1 person found this helpful

The gift hamper was disappointing

I purchased the Christmas hamper for my brother and must say it did not live up to the description. The biscuits were stale when they arrived, which was a real shame at this time of year. I contacted the team and it took four days to get a reply, which was rather frustrating. The returns form was also fiddly to complete online. The chocolate was lovely, but I do not think I will be ordering this again.

Barry G.
3 people found this helpful

Reliable for our family meals

We needed something to cut down on the weekly takeaway and this meal plan service has done exactly that. My kids actually eat the portions without complaint. The recipe cards are clear and the ingredients come pre measured. We've been subscribed for a while now and it's become part of our routine.

Janet V.
2 people found this helpful

my weekly box every time

I've been ordering the big mixed hamper from them for about three years now and it has never once let me down. The meat always arrives cold, the veg is fresh and the little handwritten note in the box makes me smile every week. Delivery slots are easy to pick and the driver has always been polite. Honestly my go to for a Sunday roast.

Catherine L.
1 person found this helpful

Cheaper than the big supermarket

Compared them with the supermarket online and the same cut of lamb was a fair bit less here once you factor in the delivery. Quality is better too, the fat is trimmed properly and it cooks evenly. Packaging was tidy and everything was within date. Good value for a weekend shop.

Matthew F.
1 person found this helpful

my usual tea blend

I've had the English breakfast loose leaf from them for years and it's still the same strong, dependable cup. The tin keeps the tea fresh and the lid fits snugly. Reorders are simple on the site and the package always turns up in good time. Nothing has changed and I like it that way.

Elaine F.
1 person found this helpful

The sticky toffee pudding kit

Got the sticky toffee pudding kit after looking at a couple of others and this one won. The sauce is properly rich and the sponge rose well in the oven. Instructions were easy to follow and everything was included.

Arjun H.
1 person found this helpful

proper bread flour that arrives fresh

We needed a reliable supply of strong white bread flour for the sourdough I bake every weekend, and the stone-ground one from them is the best I've used. The grain is fine, the rise is consistent, and the bags arrive sealed and dry.

Louise L.
1 person found this helpful

the best tahini i've bought

Verdict is it's the best tahini I've bought in this country, smooth and not bitter at all. I've cooked with a lot of brands over the years and this is the one I keep coming back to. Ordering was easy, the jar arrived unbroken and the lid was properly sealed. Used it all week in my hummus.

Ayesha T.
2 people found this helpful

Shipping took a bit long

Coffee beans were great, roasted nice and the flavour holds up. Only thing is delivery took four days when the site said two, and I had to message them to find out where it was. Still, the beans are worth it.

Joshua R.
1 person found this helpful

Good stuff, bit steep on delivery

Verdict is it's a good shop and the coffee beans are excellent. My only gripe is the delivery fee, which felt high for a small order. The beans themselves were fresh and the roast is lovely. I'd order again but would probably top it up to hit the free delivery threshold.

Stacey J.
0 people found this helpful

Better than the big names

Compared with the two big chocolate subscriptions I've tried, this one has the best variety by a distance. The bars are not overly sweet and the dark ones have real character. I went for the smaller box first to test it. Everything was in good nick when it arrived and the box is sturdy enough to keep as a tin afterwards.

Stephen T.
1 person found this helpful

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About Thick Tails

Thick Tails is a UK brand that sells cat and dog treats, mainly baked from natural ingredients with a focus on single protein sources. The range centres on treats made for pets with sensitivities, using recognisable ingredients such as chicken, fish and sweet potato. The brand sells through its own online store and through pet retailers, and its customers are owners who prefer simple, transparent pet food.

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Categories for Thick Tails

Food & drink | Order online | Beer, wine & spirits

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