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89%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

Compared to the big chains

Compared to the big chains I used to use, this is far more personal and a good deal cheaper for the same service. Booking was quick and the person I dealt with knew exactly what they were doing. Everything went as agreed, no hidden extras. Glad I switched.

Stacey T.
1 person found this helpful

Great first experience

Never used them before but a mate recommended them and I'm glad I went with it. Signing up was dead simple and I had everything confirmed within the hour. The price was what I expected and the support chat answered my question straight away. Would definitely use them again, no complaints at all.

Yasmin W.
1 person found this helpful

Needed a last minute gift

Needed a hamper for my dad's birthday and I'd forgotten until the day before. Ordered on my phone in about two minutes and it turned up the next morning. Everything was in it and he loved the chocolates. Brilliant.

Agnieszka P.
1 person found this helpful

Checked a few before picking

I looked at a few places before picking this one, mostly on price and reviews. This came out a little cheaper than most for the same thing, which helped. The only thing was the confirmation email took a while to arrive, so I had a moment of panic. Otherwise it was quick and simple.

Lucy G.
0 people found this helpful

Better than the old place

I've been using them for about six years now and they're far better than the place I used before, which charged more and never answered the phone. Here the prices stay steady and I know what I'm getting each time. Once a year or so something goes a bit wrong, but it's always sorted without a fuss. I'd not switch back for anything.

Stephanie J.
1 person found this helpful

Got the sample box

Ordered the sample box cos I wanted to try a few things before committing. Bit of a wait, it came two days later than they said, but the bits inside were good. Site was pretty easy to use on my phone. Not a massive issue, just a bit annoying.

Victoria H.
1 person found this helpful

the seed bread box

I ordered the seed bread box for my son's visit, and it was a nice loaf though a little smaller than the picture suggested. The sign up on the site took me a while because it kept asking me to confirm my address. Packaging was sensible and nothing arrived squashed. It's pleasant enough, though I didn't think the price was especially kind.

Maureen B.
6 people found this helpful

needed something reliable

I needed something reliable after a bad experience elsewhere, and a neighbour suggested them. I've been a customer for years now and they have never let me down. Things arrive when they should and the staff know me by name when I ring. Long may it continue.

Jean H.
1 person found this helpful

Tried three others first

Tried three other places before this and this is the one I kept. Compared to the rest it's a bit more money but the portions and the quality are better. Ordering was easy and the delivery slot I picked was honoured. Happy to pay a bit extra for that.

Rhys H.
1 person found this helpful

Bought the family pack

Got the family pack for the weekend and it did the job. Price was a bit better than the big supermarket once you add up what you actually get, so I was happy with that. Ordering through the app was easy enough, though it kept asking me to log in again. Arrived the next afternoon, which was fine. Would get it again.

Bradley R.
1 person found this helpful

my usual box

I ordered my usual box of the tea I have been drinking for years, and it arrived in good order and precisely as expected. The price is a little higher than the shop in the village, but the quality is consistently good and I find it worth the difference. The staff on the telephone were patient with me when I had a question about the account. I should say I am very content with the arrangement.

Susan F.
1 person found this helpful

Good value for the money

Really good value for what you get, and I'd say it's the cheapest I've found for this kind of thing. Ordered on a Tuesday evening, it was all sorted quickly and didn't cost me anything extra. Had a couple of questions by email and they came back the same day. Would use again without thinking twice, it's just sensible shopping.

Jennifer S.
1 person found this helpful

needed it for a family event

I needed it for a family event at short notice and was pleased they could fit me in. The booking was handled by a patient young person on the telephone who explained everything clearly. The price was fair and everything arrived as promised. I am grateful for the help and would use them again.

Gary W.
0 people found this helpful

exactly what you need

This is exactly what you need if you know what you're after. I've been buying the same thing for years and the quality has stayed consistent. Price is competitive and the ordering system is straightforward. No surprises, which is what I want.

Ben G.
0 people found this helpful

The cheese was spot on

Ordered a selection of hard cheeses and the aged cheddar was exactly what I'd hoped for, proper sharp with those crunchy bits. Packed well with plenty of ice packs, though one of the smaller pieces had softened a bit at the edges. Ordering was quick and the site lets you filter by milk type, which helps. Price is a touch higher than my usual deli but not by much.

Arjun B.
0 people found this helpful

the sizing was off

The sizing was a bit off from what the photos showed, not terrible but noticeable. Ordered it on the train so typed the address wrong first time. Customer service fixed it quick though. Packaging was fine.

Sam T.
3 people found this helpful

needed it for the car

Needed it because the old one had packed in and I wanted something sorted before the weekend. Found them on a quick search and the price was fair for what I needed. The process took a bit longer than I expected, mainly because they wanted a copy of a document I had to dig out. Once that was in, it was all fine.

Jack H.
1 person found this helpful

ok but slow

Honestly it's ok but the delivery took ages, like nearly a week when it said two or three days. Had to message them twice to find out where it was. Site is easy enough to use though. Not sure I'd rush back.

Daniel M.
1 person found this helpful

Way better than the supermarket

Compared to my usual supermarket order these coffee beans are miles fresher, you can tell from the roast date. Only niggle is the delivery slot was a bit wide, like a whole afternoon. Otherwise the app is easy and I'd say the price is about the same once you factor in the quality.

Olivia A.
4 people found this helpful

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About PerfectTed

PerfectTed sells food and drink through its own online store, which is the main point of contact with its customers. Its range centres on ready-to-eat and everyday lines, and the site sets out product information and ordering details in one place.

Its customers are mostly people who prefer to buy food and drink online rather than in a physical shop, and the brand's reputation rests largely on how clearly its products are described and how orders are handled.

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Food & drink | Order online

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